Guest Experience Host - Part-Time Front Desk

Aotearoa New Zealand Association of Social Workers; Queenstown; On-site; NZD 28,000 - 36,000; Part time

Job summary

The Dreamery Limited in Queenstown, Otago, is seeking a part-time guest services team member to ensure an exceptional experience for every guest who visits our immersive venue. You will greet guests, assist with check-in and check-out, and respond quickly to requests while keeping the front desk tidy and welcoming.

Ideal candidates have prior guest-facing experience, strong communication skills, and a passion for delivering outstanding service.

Qualifications

• Previous experience in a guest-facing role.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Experience in using pos software and technology.
• Flexibility to work a range of shifts, including weekends and holidays.
• A passion for providing exceptional customer service.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Assist guests with check-in and check-out procedures.
• Respond promptly to guest inquiries and requests.
• Maintain a clean and organized front desk area.
• Daily setup and light maintenance of the venue.

Skills

Guest-facing

Communication

Problem-solving

POS software

Flexibility

Customer service

Job description

The Dreamery Limited in Queenstown, Otago, is seeking a part-time guest services team member to ensure an exceptional experience for every guest who visits our immersive venue. You will greet guests, assist with check-in and check-out, and respond quickly to requests while keeping the front desk tidy and welcoming.

Ideal candidates have prior guest-facing experience, strong communication skills, and a passion for delivering outstanding service.