Hotel Porter & Front Desk Assistant

Scenic Hotel Group; Paihia; On-site; NZD 42,000 - 54,000; Full time

Job summary

Scenic Hotel Bay of Islands in Paihia is seeking a Front Office Porter on a fixed-term basis from September 2026 to May 2027. You will be the friendly face greeting guests, helping with luggage, and supporting reception and public-area cleanliness to ensure smooth arrivals and departures.

Role requires strong communication, a proactive service approach, and flexibility with rosters across 7 days. A driver’s license is preferred, with a minimum 1 year in a similar role advantageous.

Qualifications

• Minimum 1 years experience in a similar role (Preferred)
• Excellent communication skills (verbal and in writing)
• Full drivers license preferred

Responsibilities

• Greeting guests at Reception and assisting with guest's luggage
• Attending to guest needs on arrival and departure
• Taking a proactive approach to cleaning the reception and public areas
• Answering enquiries from guests about local attractions
• Assisting with administrative tasks such as receiving and sorting mail
• Assisting with other Front Office duties as required

Skills

Communication

Guest service

Driver's license

Job description

Scenic Hotel Bay of Islands in Paihia is seeking a Front Office Porter on a fixed-term basis from September 2026 to May 2027. You will be the friendly face greeting guests, helping with luggage, and supporting reception and public-area cleanliness to ensure smooth arrivals and departures.

Role requires strong communication, a proactive service approach, and flexibility with rosters across 7 days. A driver’s license is preferred, with a minimum 1 year in a similar role advantageous.