Growth-Focused Sales & Marketing Coordinator

Dolphin Pacific Limited; Avondale; On-site; NZD 60,000 - 90,000; Full time

Job summary

Dolphin Pacific Limited in Avondale, New Zealand, is seeking a practical marketing and communications generalist to own weekly comms, update product information on BigCommerce, respond to customers, and support sales administration.

You will plan and send regular emails, manage product data, help with quotes and orders, and collaborate with a small team to keep the marketing calendar on track while maintaining a friendly, humorous tone.

Qualifications

• Experience with ecommerce platforms and keeping product data up to date.
• 2–6 years in a small or mid-sized environment.
• Strong written and verbal communication with a sense of humour.

Responsibilities

• Answer phones and emails promptly and professionally.
• Help customers with product questions, quotes, orders and follow-ups.
• Support general sales administration and keep customer records tidy.
• Be a reliable first point of contact for the business.
• Plan and send regular weekly communications via email and social channels.
• Create and promote product-based communications on a weekly rhythm.
• Maintain and improve the BigCommerce website: products, prices, images, categories and promotions.
• Keep product information accurate and up to date.

Skills

Marketing mindset

Customer service

Organised

Email marketing tools

Spreadsheets

BigCommerce

Team player

Small business experience

Humour

Tools

BigCommerce

Shopify

Job description

Dolphin Pacific Limited in Avondale, New Zealand, is seeking a practical marketing and communications generalist to own weekly comms, update product information on BigCommerce, respond to customers, and support sales administration.

You will plan and send regular emails, manage product data, help with quotes and orders, and collaborate with a small team to keep the marketing calendar on track while maintaining a friendly, humorous tone.