Group Homes Facilitator

Flooring Xtra; Otago; On-site; NZD 50,000 - 70,000; Full time

Job summary

Flooring Xtra Queenstown is seeking an organised administrator to support Group Home clients from quotation through invoicing. You will coordinate with QS teams, interpret plans for accurate flooring quantities, and load quotations into our pricing system.

The role focuses on timely purchase orders, scheduling checks, and maintaining precise project reporting. Strong MS Office skills and prior admin experience are advantageous for success.

Qualifications

• Strong numerical ability and data-processing accuracy.
• Proficient with Word, Excel, and Outlook.
• Experience in administration or project coordination preferred.

Responsibilities

• Coordinate with QSs and pricing teams to receive and manage house plans.
• Read, interpret, and highlight plans to support accurate flooring quantification.
• Organise and manage plan quantification processes.
• Prepare and load quotations into the FXQT Helix system using Group Home pricing structures.
• Process purchase orders and forward selected product orders.
• Schedule tentative check measures using the Clock It system.
• Update flooring quantities and revise quotations after check measures.

Skills

Attention to detail

Organisational skills

Time management

Communication

Proactive problem-solving

Tools

MS Office

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Location: 186 & 190A Glenda Drive, Queenstown
Start: Immediate availability preferred

About the Company

Flooring Xtra is New Zealand's largest flooring retail brand, with more than 64 stores nationwide. Queenstown Flooring Xtra is locally owned and operated, with a strong focus on innovation, interior design, and delivering exceptional customer experiences. We are passionate about quality, our people, and creating beautiful spaces for our clients.

Purpose of the Role

The Group Homes Facilitator is responsible for providing professional administrative support and exceptional service to Group Home clients. This role plays a key part in coordinating flooring projects from quotation through to invoicing, ensuring all processes are completed accurately, efficiently, and in line with Flooring Xtra's standards of excellence. This is an administration-based role.

Key Responsibilities

Coordinate with Group Home Quantity Surveyors (QSs) and pricing teams to receive and manage house plans

Read, interpret, and highlight plans to support accurate flooring quantification

Organise and manage plan quantification processes

Prepare and load quotations into the FXQT Helix system using specific Group Home pricing structures

Process purchase orders and forward selected product orders

Schedule tentative check measures using the Clock It system

Update flooring quantities and revise quotations following check measures where required

Liaise with Group Home QS teams regarding updated quotations and revised purchase orders for approval

Invoice completed projects accurately and within required timeframes

Prepare and submit monthly reports to the Flooring Xtra Support Office

Provide additional administrative support duties as reasonably required

Key Result Areas

Work effectively both independently and as part of a team

Maintain accurate reporting and tracking of current projects

Ensure compliance with Flooring Xtra Health & Safety policies and procedures

Contribute to the efficient and successful day-to-day operation of the business

Deliver a high level of customer service and professional communication

Skills & Personal Attributes

Strong attention to detail and accuracy

Excellent organisational and time management skills

Friendly, approachable, and professional manner

Reliable, punctual, and self-motivated

Strong problem-solving skills with initiative and a proactive attitude

Ability to communicate effectively across all levels of the business

Confident computer skills and accurate data entry capabilities

Ability to manage multiple tasks and deadlines in a fast-paced environment

Experience & Knowledge

Strong numerical ability and data-processing accuracy

Competent user of Microsoft Office, particularly Word, Excel, and Outlook

Previous administration experience preferred

Experience within construction, flooring, or project coordination environments advantageous but not essential as full training will be provided