Global IT Support Engineer - 32h/wk (End-User & Security)

Fingermark; Hastings; On-site; NZD 40,000 - 60,000; Part time

Benefits offered by this job

Competitive salary

Professional development

Work-life balance

Job summary

Fingermark in Hastings, New Zealand, seeks a junior to intermediate IT Support Engineer to provide day-to-day internal tech support across a global team.

You’ll own end-user support, device management and access provisioning, while assisting onboarding and offboarding, networks, automation and security compliance across NZ, Australia, Brazil, the US, Canada and the Philippines.

This 32-hour role offers variety, opportunities to grow, and a collaborative culture in a fast‑moving tech company.

Qualifications

• Experience providing end-user IT support or service desk operations.
• Able to manage user accounts and access controls (e.g., Google Workspace, Azure AD).
• Experience with macOS and Windows devices is preferred.
• Familiarity with onboarding/offboarding workflows and SaaS integrations is a plus.

Responsibilities

• Provide day-to-day internal technical support across Fingermark’s global team.
• Act as the core point of contact for end-user issues and access provisioning.
• Assist onboarding and offboarding, office networks, and workflow automation.
• Support security compliance and device fleet management.

Skills

End-user support

Device management

Access provisioning

Independent worker

Tools

Google Workspace

Azure AD

Entra ID

Job description

Fingermark in Hastings, New Zealand, seeks a junior to intermediate IT Support Engineer to provide day-to-day internal tech support across a global team.

You’ll own end-user support, device management and access provisioning, while assisting onboarding and offboarding, networks, automation and security compliance across NZ, Australia, Brazil, the US, Canada and the Philippines.

This 32-hour role offers variety, opportunities to grow, and a collaborative culture in a fast‑moving tech company.