Front Office Assistant Manager — Lead & Elevate Guests

Accor; Auckland; Presencial; NZD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Access to Accor Academy

Heartist Benefits

Refer-a-friend bonus

Employee Assistance Program

Meals on shift

Uniform provided

Accommodation & F&B discounts

Descripción de la vacante

The Sebel Auckland Manukau is seeking an Assistant Manager to support the Front Office Manager. You will lead a small team, ensure smooth daily operations, and deliver warm, guest‑oriented service that makes every stay memorable.

The ideal candidate has 2–3 years of hotel experience, strong Front Office knowledge with Opera PMS, and excellent English. A current Manager’s Certificate, a full clean Driver’s Licence, and willingness to work rotating shifts are essential.

Formación

• Minimum 2–3 years of hotel experience.
• Fluent in written and spoken English.
• Strong Front Office knowledge with Opera PMS.
• Proven leadership and people management skills.
• Available to work rotating shifts (mornings/afternoons/evenings).
• Full, clean Driver’s License.
• Current Manager’s Certificate.

Responsabilidades

• Assist Front Office Manager in daily management of Front Office.
• Manage a small team and ensure efficient operations.
• Provide exceptional, friendly service to enhance the guest journey.
• Lead by example and train/develop the team to deliver outstanding service.
• Advocate for Accor Live Limitless loyalty program and drive results.

Conocimientos

Leadership

Front Office

English Fluency

Team Development

Customer Service

Herramientas

Opera PMS

Descripción del empleo

The Sebel Auckland Manukau is seeking an Assistant Manager to support the Front Office Manager. You will lead a small team, ensure smooth daily operations, and deliver warm, guest‑oriented service that makes every stay memorable.

The ideal candidate has 2–3 years of hotel experience, strong Front Office knowledge with Opera PMS, and excellent English. A current Manager’s Certificate, a full clean Driver’s Licence, and willingness to work rotating shifts are essential.