Front Office Administrator & School Welcome Specialist

Victoria Avenue School; Ōrākei; On-site; NZD 52,000 - 66,000; Full time

Job summary

Victoria Avenue School in Remuera is seeking a warm Front Office Administrator to greet students, families and visitors, and support daily operations with discretion and kindness.

You will manage attendance, room bookings, staff directories, and coordinate with the Principal and Executive Officer. Strong Google Suite and people skills are essential.

Qualifications

• Strong interpersonal skills and discretion.
• Excellent organizational abilities.
• Compassionate and positive attitude.
• Tech-savvy with Google Suite and Canva familiarity.

Responsibilities

• Welcome tamariki, whānau, and visitors and manage daily admin. operations.
• Monitor and record daily student attendance.
• Coordinate room, resource, and facility bookings.
• Provide confidential support to the Principal.
• Arrange reliever teachers and track staff IDs.
• Handle first aid and stock of supplies.
• Liaise with parents and community events.

Skills

Interpersonal skills

Discretion

Organizational skills

Compassionate attitude

Digital literacy

Education

First Aid Certification

Tools

Google Suite

Canva

HERO SIS

Job description

Front Office Administrator & School Welcome Specialist

Front Office Administrator & School Welcome Specialist

January 2027 start

About Us & The Role

Are you a warm, adaptable, and tech-savvy professional looking to make a genuine difference in our school community? Our wonderful primary school in Remuera is searching for a superstar Front Office Administrator to join our hardworking, vibrant team. As the first face of our school, you will embody our Mana Model, creating a welcoming, supportive space for our diverse tamariki, whānau, staff, and our beloved school dog. Working closely with the Principal and our offsite Executive Officer, you will play a crucial role in keeping our day-to-day operations running smoothly while prioritising the wellbeing and care of our wider school community.

This dynamic role offers a varied workload where no two days are the same. On any given morning, you might be setting up a morning tea spread, greeting our multicultural whānau, answering enrolment queries, or liaising with the Principal on sensitive, confidential matters. You will need exceptional interpersonal skills, high discretion, and a compassionate approach to every child who walks through the door needing a warm smile or a plaster.

Key Responsibilities

Daily Operations & Front Desk

Welcome tamariki, whānau, and visitors, managing general daily admin support and office operations.

Monitor and record daily student attendance.

Compile and distribute the daily update to staff.

Manage room, resource, and facility booking systems.

Maintain the school key register and oversee the stock and issuing of school jackets.

Provide confidential administrative support to the Principal.

Coordinate and book reliever teachers as needed.

Track and monitor teacher registration renewal dates.

Coordinate the annual collection and verification of staff IDs.

Collect and update teacher bios for school publications and communications.

Student Care & Safety

Provide first aid care and manage first aid supplies/record-keeping.

Organize and coordinate school photo days.

Order and maintain stock of stationery and office supplies.

Manage minor school purchases, including student lunches and click cards.

Coordinate staff catering and morning tea setups.

Act as the primary liaison for photocopier maintenance and servicing.

Property & Community

Act as the property maintenance liaison for contractors and facility requests.

Maintain an accurate furniture stock take and asset inventory.

Provide administrative support to the Parent Teacher Society (PTS) and assist with community events.

What You'll Bring

Digital Capability: Strong proficiency in Google Suite is essential to manage daily administration smoothly. Familiarity with Canva for creating school communications and experience with our Student Management System (HERO) are definite advantages, though full training will be provided for the right candidate.

First Aid Certification: A current First Aid certificate is preferred, though we are happy to provide training for the right person who shows a genuine heart for our kids.

Personal Attributes: Exceptional interpersonal skills, high discretion, strong organizational flair, and a compassionate, positive attitude.

Hours: 8:00am to 4:00pm, Monday to Friday (during school term time).

Term Breaks & Prep: Two days per term break, plus one week in late January to assist with preparations for the new school year.

Remuneration: Position falls under the Support Staff in Schools Collective Agreement, with pay set in accordance with its provisions.

Child Safety: A satisfactory Police vet will be required for this position as part of our commitment to child safety.

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• What's your expected annual base salary?
• How many years' experience do you have as a Front Office Administrator?