Front Desk & Club Support | Guest Experience Lead

Les Mills; Whau; Presencial; NZD 28.000 - 33.000; A tiempo parcial

Descripción de la vacante

Les Mills New Lynn is seeking a Receptionist & Club Support team member to warmly greet members, answer questions and help deliver the world’s best fitness experiences. Reporting to the Reception Manager, you’ll work as part of a close-knit team, cover Duty Manager shifts when required, and ensure the club feels welcoming, safe and well-organised for everyone.

If you have energy, enjoy meeting new people, value great service, and take pride in cleanliness and safety, this part-time role could be

Formación

• Proven ability to provide exceptional customer service.
• Energetic and proactive approach to engaging members.
• Ability to cover Duty Manager responsibilities when required.
• Maintain a welcoming, safe and clean gym environment.
• Friendly, respectful communication with staff and members.
• Promote health and wellness lifestyle within the club.

Responsabilidades

• Greet members and assist with inquiries to enhance their experience.
• Cover Duty Manager shifts when required and support club operations.
• Support the reception team to deliver world-class fitness experiences.
• Maintain cleanliness and hazard awareness around the gym.

Conocimientos

People skills

Customer service

High energy

Great banter

Cleanliness mindset

Fitness mindset

Descripción del empleo

Les Mills New Lynn is seeking a Receptionist & Club Support team member to warmly greet members, answer questions and help deliver the world’s best fitness experiences. Reporting to the Reception Manager, you’ll work as part of a close-knit team, cover Duty Manager shifts when required, and ensure the club feels welcoming, safe and well-organised for everyone.

If you have energy, enjoy meeting new people, value great service, and take pride in cleanliness and safety, this part-time role could be