Receptionist & Club Support - Les Mills New Lynn

Les Mills; Whau; On-site; NZD 28,000 - 33,000; Part time

Job summary

Les Mills New Lynn is seeking a Receptionist & Club Support team member to warmly greet members, answer questions and help deliver the world’s best fitness experiences. Reporting to the Reception Manager, you’ll work as part of a close-knit team, cover Duty Manager shifts when required, and ensure the club feels welcoming, safe and well-organised for everyone.

If you have energy, enjoy meeting new people, value great service, and take pride in cleanliness and safety, this part-time role could be

Qualifications

• Proven ability to provide exceptional customer service.
• Energetic and proactive approach to engaging members.
• Ability to cover Duty Manager responsibilities when required.
• Maintain a welcoming, safe and clean gym environment.
• Friendly, respectful communication with staff and members.
• Promote health and wellness lifestyle within the club.

Responsibilities

• Greet members and assist with inquiries to enhance their experience.
• Cover Duty Manager shifts when required and support club operations.
• Support the reception team to deliver world-class fitness experiences.
• Maintain cleanliness and hazard awareness around the gym.

Skills

People skills

Customer service

High energy

Great banter

Cleanliness mindset

Fitness mindset

Job description

Working at Les Mills is challenging – in all the right ways. What we do matters: Making Humans Fit for Life. So, if you’re looking for a job that combines your passion for customer service and delivering the world’s best fitness experiences… here it is! We’re all about people growing and developing. This is where you can bring the best of you to work every day.

Right now, we need a Receptionist & Club Support team member to join our team at our gym based in Les Mills New Lynn.

Reporting to the Reception Manager, you will be working as part of a tightly-knit Reception & Club Support team and may cover some Duty Manager shifts and responsibilities. This job is hands-on and involves supporting the club to deliver a world-class fitness experience to members all the time. So, if you’re shy, it’s probably not your thing.

You will ideally:

• Have experience in holding the fort in a similar role to undertake Duty Manager responsibilities when required
• Have a genuine interest in people and providing world class service
• Have high levels of energy and be proactive about meeting new people
• Have great banter and play nice - We’re a supportive bunch around here
• Have a sharp eye for cleanliness and spotting any hazards around the gym
• Have your own fitness story and be committed to health and wellness lifestyle - Walking handstands are optional!

This is part time and requires shifts across the entire week including weekends and evenings. But hey, once you’ve found your bliss, the hours are irrelevant, right?