Forecourt Concierge & Guest Experience Host

Langham Hospitality Group; Auckland; Sur place; NZD 28 000 - 36 000; Temps partiel

Avantages offerts par ce poste

Free on duty meals

Discounts on car-parking ($5 per day)

Career development and training

Discounted accommodation and Food & F&

Free stays at Langham Hotels acrossthe

Résumé du poste

Cordis Auckland by Langham Hospitality Group seeks a Commissionaire to welcome guests at the forecourt, assist with luggage and vehicles, and support arrivals and departures. This part-time role is ideal for someone active who thrives on guest interaction and a hands-on environment.

You will work with Bell Desk, Concierge, Front Office and Guest Relations to deliver a seamless arrival experience. Must have NZ work rights; rotating roster across mornings, evenings, and weekends.

Qualifications

• Previous experience in hospitality or guest-facing roles is advantageous.
• Strong customer service mindset and a friendly, professional demeanor.
• Confident communication and the ability to take initiative.
• Able to stay calm and organized in a busy hotel environment.
• Flexible to work a rotating roster including mornings, evenings, weekends.

Responsabilités

• Welcome guests on arrival and farewell with warmth and professionalism.
• Assist with luggage and direct guests to appropriate hotel areas.
• Manage forecourt vehicle flow and assist with parking as required.
• Ensure taxis and valet services are ready when requested by guests.
• Maintain forecourt cleanliness and present a high standard of appearance.
• Provide guests with information about the hotel and local services.
• Collaborate with Bell Desk, Concierge, Front Office and Guest Relations to ensure seamless arrivals and departures.
• Respond to guest inquiries and identify opportunities to create memorable moments.
• Support Porter, Shuttle Driver and Concierge duties as needed.
• Follow hotel safety, security and emergency procedures; rotate across shifts.

Connaissances

Hospitality experience

Customer service

Communication skills

Initiative

Calm under pressure

Description du poste

Cordis Auckland by Langham Hospitality Group seeks a Commissionaire to welcome guests at the forecourt, assist with luggage and vehicles, and support arrivals and departures. This part-time role is ideal for someone active who thrives on guest interaction and a hands-on environment.

You will work with Bell Desk, Concierge, Front Office and Guest Relations to deliver a seamless arrival experience. Must have NZ work rights; rotating roster across mornings, evenings, and weekends.