Food and Beverage Supervisor

Colonial Group; Lake Tekapo; On-site; NZD 40,000 - 41,000; Full time

Job summary

Colonial Group at Peppers Bluewater Resort in Lake Tekapo is seeking a Food & Beverage Supervisor to lead the front-of-house team and ensure exceptional service during busy periods.

You will drive scheduling, staff development and a welcoming guest experience while upholding high quality standards and guest satisfaction.

Qualifications

• Passion for hospitality and food sector.
• Experience guiding teams to deliver exceptional customer experiences.
• Flexibility to work across weekends and public holidays.
• RSA or equivalent qualification.
• Ability to engage with patrons and lead diverse professionals.

Responsibilities

• Lead front-of-house during busy hours, setting pace.
• Collaborate with team to motivate and achieve results.
• Help create schedules and nurture team growth.
• Create a welcoming atmosphere and memorable experiences.
• Transform challenges into opportunities.
• Guide team to service excellence and improve product knowledge.

Skills

Team leadership

Guest service excellence

Flexibility with schedules

RSA certification

Patron engagement

Education

NZ Diploma or equivalent

3 years’ relevant experience

Job description

Purpose

As a Food & Beverage Supervisor, you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.

Location:

Peppers Bluewater Resort, State Highway 8, Lake Tekapo 7945, New Zealand

Contract Type:

Permanent Full-Time

Hours:

Minimum 30, Maximum 48 hours

Pay Rate:

29-30 NZD per hour

Minimum Experience/Qualifications:

NZ Diploma or equivalent, OR minimum 3 years’ relevant experience

Primary Responsibilities

• Take the reins during busy service hours at the front of the house, setting the pace and leading by example
• Collaborate with your team to spark motivation and attain exceptional results together
• Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines
• Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge

Skills and Experience

• Demonstrated genuine passion and enthusiasm for the hospitably and food sector
• Prior history of guiding and empowering teams with a focus on delivering exceptional customer experiences
• Familiar and well-versed across diverse food & beverage settings and have flexibility to work across different schedules including weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and leading a team of diverse professionals