Flexible Parts Advisor — Customer-Focused Growth

Penske Australia & New Zealand; Christchurch; On-site; NZD 48,000 - 64,000; Full time

Benefits offered by this job

Flexible work arrangements

Onsite parking

Accredited Training & Development

Competitive remuneration

Employee referral program

Family friendly benefits

Penske Perks

Job summary

Penske Australia & New Zealand is seeking a Parts Advisor to join our Christchurch Parts team. Based in Hornby, you will support workshop and external customers with parts across premium brands to minimise downtime and maximise productivity.

This full-time role is 45 hours per week, Monday to Friday with some Saturday mornings, reporting to the Parts Manager. You'll build relationships, upsell and ensure timely delivery of orders while maintaining stock accuracy.

Qualifications

• Strong attention to detail and customer service focus.
• Previous parts experience, ideally in automotive/heavy transport.
• Certificate in Parts Interpretation (through MITO) or pursuing.
• Confident in picking, packing and dispatching customer orders.
• Proficient with MS Office and basic computer systems.

Responsibilities

• Provide parts interpreting services and support to Christchurch branch, service and sales departments, customers and dealers.
• Ensure regular flow of parts to truck workshop and to a range of retail customers.
• Assist with stock level input for truck, trailer and bus parts.
• Support Parts Manager in developing and implementing sales strategies.
• Respond to dealer and customer orders and ensure timely delivery.
• Upsell and cross-sell to maximise parts sales.
• Build relationships to promote genuine and aftermarket parts.

Skills

Attention to detail

Parts experience

Certificate in Parts Interpretation

Picking & dispatching orders

MS Office

Driver license & forklift

Education

MITO Parts Interpretation certificate

Tools

MS Office

Job description

Penske Australia & New Zealand is seeking a Parts Advisor to join our Christchurch Parts team. Based in Hornby, you will support workshop and external customers with parts across premium brands to minimise downtime and maximise productivity.

This full-time role is 45 hours per week, Monday to Friday with some Saturday mornings, reporting to the Parts Manager. You'll build relationships, upsell and ensure timely delivery of orders while maintaining stock accuracy.