Parts Advisor

MUSTER LIMITED; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Market-leading salary

Monthly team-based commissions

New account sign-on bonus

Flexible start/finish times

Excellent opportunity to work withEuro

Great team culture - supportive, fun,和

Comprehensive employee benefitsPackage

Job summary

MUSTER LIMITED is seeking a proactive Parts Advisor for our Auckland dealership to deliver exceptional customer service and accurate parts support. You will work with the Parts Department, Workshop, Front-of-House teams and external customers to ensure seamless parts supply.

Ideal candidates have at least 2 years in dealership parts advisory, excel in fast-paced settings, and show strong attention to detail. A NZ Full driver's licence and a team-player attitude are essential.

Qualifications

• Minimum 2 years of dealer parts advisory or trade parts experience.
• Ability to thrive in a fast-paced environment with high customer expectations.
• Strong organisational skills and exceptional attention to detail.

Responsibilities

• Interact with retail customers, workshop technicians, panel beaters, and suppliers with professionalism and urgency
• Manage a mix of workshop counter duties and retail parts support
• Provide accurate parts interpretation and expert technical product knowledge
• Handle phone and email enquiries
• Process parts orders, quotes, and inventory enquiries
• Ensure timely supply of parts to the workshop to maximise productivity
• Maintain accurate invoicing and documentation

Skills

Customer service

Parts knowledge

Job description

Join the elite team at our client's prestigious dealership in Auckland as a Parts Advisor! We're on the hunt for a dynamic individual who lives and breathes everything automotive parts and is passionate about delivering top-tier customer service and parts support. With strong growth expected and new brands coming onboard, this is the perfect time to join a high-performing, easy-going team where laughs and banter are part of the daily culture. You'll work closely with the Parts Department, Workshop, Front-of-House teams, and external trade and retail customers, ensuring a seamless experience for both internal and external stakeholders.

Benefits

• Market-leading salary
• Monthly team-based commissions
• New account sign-on bonus
• Flexible start/finish times
• Excellent opportunity to work with Euro brands
• Great team culture - supportive, fun, and closely connected with workshop staff
• Comprehensive employee benefits package

Day-to-day Responsibilities

• Interact with retail customers, workshop technicians, panel beaters, and suppliers with professionalism and urgency
• Manage a mix of workshop counter duties and retail parts support
• Provide accurate parts interpretation and expert technical product knowledge
• Handle phone and email enquiries
• Process parts orders, quotes, and inventory enquiries
• Ensure timely supply of parts to the workshop to maximise productivity
• Maintain accurate invoicing and documentation

About You

• Minimum 2 years of experience as a Dealership Parts Advisor or Trade Parts experience
• Thrive in a fast-paced environment with high standards and strong customer expectations
• Self-motivated, proactive, and able to manage competing priorities
• Strong organisational skills and exceptional attention to detail
• Confident computer literacy
• Hold a valid NZ Full driver's licence
• A team player who enjoys a relaxed but professional environment

Work with one of the leading Automotive groups in NZ.