Flexible Ecommerce Operations Specialist

Raw Essentials; Māngere-Ōtāhuhu; Vor Ort; NZD 52.000 - 68.000; Vollzeit

Zusammenfassung

Raw Essentials is seeking an Online Operations Coordinator in New Zealand to own the day-to-day running of our online store from Auckland. You will manage orders, coordinate couriers and communicate with customers to ensure a smooth, efficient experience.

This full-time role emphasizes accuracy, timely delivery and proactive problem solving, with responsibilities spanning order management, packing support and cross-team collaboration.

Qualifikationen

• Experience in eCommerce, customer service or administration.
• Experience in order processing, logistics or courier coordination.
• Knowledge of order management systems.

Aufgaben

• Take ownership of day-to-day online store operations and ensure orders are processed accurately and on time.
• Coordinate pack planning and courier arrangements to ensure timely deliveries.
• Handle customer communications and general administration, including packing orders as needed.

Kenntnisse

Order processing

Customer service

Time management

Problem solving

Communication

Teamwork

Tools

Google Workspace

CRM systems

Order management systems

Jobbeschreibung

Raw Essentials is seeking an Online Operations Coordinator in New Zealand to own the day-to-day running of our online store from Auckland. You will manage orders, coordinate couriers and communicate with customers to ensure a smooth, efficient experience.

This full-time role emphasizes accuracy, timely delivery and proactive problem solving, with responsibilities spanning order management, packing support and cross-team collaboration.