E‑Commerce Ops Lead: Weekend Shifts & Process Excellence

Woolworths Group; Ashburton; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder support for staff

Career growth opportunities

Job summary

Woolworths Group NZ is hiring for a store operations-focused role in Canterbury. The role involves managing process flow, leading a team, and ensuring timely, accurate order fulfillment with a focus on fresh food quality and safety.

You will train staff, escalate issues, and support a collaborative, high-performance environment. We value process excellence, strong communication, and willingness to work weekend shifts and an evening per week.

Qualifications

• Strong ability in process excellence and a commitment to continuous learning.
• Collaborative partnerships with other functions and stakeholders.
• Effective team leadership: delegate tasks, monitor progress, coach and motivate.
• Compliance expertise and exceptional communication to articulate standards clearly.
• Values-aligned behavior consistently exhibited in actions.
• Ability to work four weekend shifts per month and at least one evening each week.

Responsibilities

• Process Management & Order Fulfillment: follow routines for timely, accurate online order fulfillment and fresh food quality.
• Team Leadership & Supervision: lead the swarm, train and coach, act as Acting Store Manager on shifts.
• Issue Resolution & Escalation: identify issues and escalate to the Function Lead for resolution.
• Safety & Wellbeing Advocacy: maintain a safe work environment and report hazards.
• Collaboration & Communication: engage in team initiatives to foster a positive workplace.

Skills

Process Excellence

Team Leadership

Collaborative Partnerships

Compliance & Communication

Values Alignment

Weekend/Evening Scheduling

Job description

Woolworths Group NZ is hiring for a store operations-focused role in Canterbury. The role involves managing process flow, leading a team, and ensuring timely, accurate order fulfillment with a focus on fresh food quality and safety.

You will train staff, escalate issues, and support a collaborative, high-performance environment. We value process excellence, strong communication, and willingness to work weekend shifts and an evening per week.