Fleet Service Agreements Specialist

Sime Darby Motors Sdn Bhd; New Zealand; In loco; NZD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Retail discounts

Training opportunities

Team events

Workplace culture

Descrizione del lavoro

Truck Stops (NZ) Ltd is seeking a Service Agreements Controller to support the management of our Service Agreement programme. This role blends customer service, contract administration, financial analysis and cross-branch coordination to keep agreements running smoothly.

You will monitor servicing, review invoices and costs, prepare proposals and monthly reports, and collaborate with branches, dealers and sales teams to resolve issues.

Competenze

• Experience in contract administration, service administration, fleet, automotive or similar environment.
• Strong numerical and analytical skills.
• Excellent attention to detail and organisational skills.
• Confidence working with data, systems and reporting.
• Proactive approach with strong problem-solving and communication skills.
• Ability to work independently while being a great team player.

Mansioni

• Manage Service Agreement quotes, pricing, approvals and contracts.
• Monitor vehicle servicing, repairs and maintenance against contract requirements.
• Review invoices, costs and contract performance to ensure commercial viability.
• Monitor vehicle kilometres and manage adjustments, including excess kilometre invoicing.
• Prepare customer proposals, tenders and monthly reports.
• Work closely with branches, dealers, sales teams and customers to resolve issues and keep agreements running smoothly.
• Support continuous improvement, training and initiatives that improve customer service and vehicle uptime.

Descrizione del lavoro

Truck Stops (NZ) Ltd is seeking a Service Agreements Controller to support the management of our Service Agreement programme. This role blends customer service, contract administration, financial analysis and cross-branch coordination to keep agreements running smoothly.

You will monitor servicing, review invoices and costs, prepare proposals and monthly reports, and collaborate with branches, dealers and sales teams to resolve issues.