Field Service Technician – EMS Install & Support

Wilson Group; Nelson; On-site; NZD 34,000 - 47,000; Full time

Benefits offered by this job

Perks program discounts

Job summary

FIRST Security in Nelson is seeking a Field Service Officer to install and maintain electronic monitoring equipment across courts, prisons, and residential locations. You will respond to faults, attend callouts, and liaise with field support teams to ensure rapid issue resolution.

The role emphasizes professionalism, safety, and respectful interactions with clients and stakeholders. A valid NZ Driver’s Licence, MOJ checks, and COA eligibility are required.

Qualifications

• A strong can-do attitude and willingness to learn.
• Excellent communication and listening skills.
• Ability to think quickly and stay calm under pressure.
• Good level of physical fitness.
• Full NZ Driver’s Licence.
• Ability to pass a Ministry of Justice Criminal Convictions check.
• Current COA or ability to obtain one.
• NZ residency or valid NZ work visa.

Responsibilities

• Install and maintain electronic monitoring equipment.
• Respond to equipment faults and alert activations.
• Attend callouts across courts, prisons, and residential locations.
• Liaise with field support teams to resolve issues quickly.
• Provide professional, respectful interactions with clients and stakeholders.
• Assist in other areas of the business when required.

Skills

Can-do attitude

Communication skills

Composure under pressure

Physical fitness

NZ Driver’s Licence

MOJ criminal convictions check

COA eligibility

NZ work visa / residency

Job description

FIRST Security in Nelson is seeking a Field Service Officer to install and maintain electronic monitoring equipment across courts, prisons, and residential locations. You will respond to faults, attend callouts, and liaise with field support teams to ensure rapid issue resolution.

The role emphasizes professionalism, safety, and respectful interactions with clients and stakeholders. A valid NZ Driver’s Licence, MOJ checks, and COA eligibility are required.