Field Service Engineer – Medical Devices (Travel)

Stryker; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Parental leave

Volunteer leave

Travel opportunities

Job summary

Stryker Corporation is seeking a Field Service Engineer in Auckland to perform maintenance and repairs on advanced medical equipment across hospital settings. You will diagnose issues onsite and remotely, ensuring high availability of surgical systems and imaging devices while delivering exceptional service to clinicians and biomedical teams.

The role requires strong problem-solving, excellent communication, and the ability to travel within New Zealand.

Qualifications

• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage competing priorities.
• Customer and patient-first mindset is essential.
• Willingness to travel within the region and hold a current driver’s licence.
• Competent using hand and power tools with mechanical aptitude.

Responsibilities

• Perform preventative maintenance and reactive repairs on medical equipment.
• Diagnose and troubleshoot complex technical issues onsite and remotely.
• Deliver excellent customer service and build relationships with clinicians and hospital staff.
• Support customers across hospitals and surgical facilities.
• Ensure activities meet ISO 13485 quality and regulatory requirements.
• Manage inventory, parts, and service documentation.

Skills

Troubleshooting

Communication

Independent work

Customer focus

Travel readiness

Mechanical aptitude

Tools

Hand tools

Power tools

Job description

Stryker Corporation is seeking a Field Service Engineer in Auckland to perform maintenance and repairs on advanced medical equipment across hospital settings. You will diagnose issues onsite and remotely, ensuring high availability of surgical systems and imaging devices while delivering exceptional service to clinicians and biomedical teams.

The role requires strong problem-solving, excellent communication, and the ability to travel within New Zealand.