Field Service Engineer - Infection Control

Getinge; Auckland; Vor Ort; NZD 65.000 - 90.000; Vollzeit

Zusammenfassung

Getinge is seeking a Field Service Engineer - Infection Control based in Auckland. You will manage preventative and reactive maintenance on Getinge equipment at customer sites across the North Island, building strong customer relationships and supporting installations.

The role requires electrical/EST licensing for 380VAC equipment, a valid NZ driver’s licence, and a customer-service oriented mindset. Travel will be required across NZ as needed.

Qualifikationen

• Electrical or EST licence to work on 380VAC equipment.
• Mechanical aptitude and a valid NZ Driver's Licence.
• Right to work in New Zealand; strong customer-service orientation.
• Able to work under pressure while maintaining teamwork.
• Previous field service/MedTech experience is desirable.

Aufgaben

• Build strong relationships with Getinge customers through excellent service.
• Perform preventive and reactive maintenance on Getinge equipment at customer sites.
• Support installations of Getinge capital equipment.
• Troubleshoot issues and ensure equipment returns to full operation.
• Coordinate with Service Co-ordination before attending sites.
• Complete service documentation using a mobile device.

Kenntnisse

Electrical licence

EST licence

Mechanical aptitude

Driver's licence

Right to work

Interpersonal skills

Customer focus

Team player

MedTech experience

Field service

Jobbeschreibung

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Date: Oct 2, 2026

Location: Auckland, NZ

Company: Getinge Australia Pty Ltd

Remote Work: Field

About us

At Getinge, we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide innovative products and solutions that enhance clinical outcomes and streamline workflows across intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life sciences. With over 12,000 employees and a presence in more than 135 countries, we are united by a shared purpose: to make life-saving technology accessible to more people. Join our diverse and passionate team, and build a career that inspires growth, purpose, and meaningful impact.

Based in Auckland, we are currently seeking a motivated and passionate Field Service Engineer - Infection Control to join our growing Service Team. This exciting opportunity has arisen due to continued growth and business expansion, reflecting the increasing demand for Getinge's high-quality products and services across New Zealand. As a key member of our team, you will be responsible for conducting Preventative and Reactive Maintenance for Getinge equipment at our customer sites. You'll play a vital role in building and maintaining strong relationships with our valued customers and providing support to other Getinge Field Service Engineers as needed. You will manage the greater Auckland territory, with travel required throughout the North Island and, occasionally, across New Zealand.

About the role:

• Building strong relationships with Getinge Customers through effective customer service and interpersonal skills
• Conducting Preventative and Reactive Maintenance for Getinge equipment based at our customer sites
• Supporting installations of Getinge capital equipment
• Troubleshooting issues which present occasionally in equipment, and ensure that the product is returned to a fully functional level enabling the customer to continue their business operations
• Liaise with the Getinge Service Co-ordination team prior to attending customer sites; ensuring that you are effectively prepared to resolve the customer's issues
• Completing Service Documentation within a mobile device

About you:

• Electrical or EST licence allowing you to perform work on 380VAC equipment
• A mechanical aptitude
• A valid Driver's Licence
• Right to work in New Zealand
• Excellent interpersonal skills and a customer service orientation
• Are able to work under pressure to tight deadlines
• An ability to work as part of a team
• Previous experience as a Field Service Engineer or Technician, ideally in the MedTech sector is highly desirable

What's in it for you:

• Opportunity be part of a leading respected global health tech company - delivering excellence in quality healthcare solutions
• Ongoing development - Help you be the best you can be by investing in your professional development
• To be part of a fantastic team culture - let's celebrate your successes!
• To provide the flexibility you need to do your best work and support your holistic wellbeing - be part of a progressive network!
• Career growth - global & local opportunities (presence in 38 countries!)
• Compensation & benefits - Paid parental leave & competitive salary packages

Successful applicants will be required to undergo relevant references, police, and medical checks prior to appointment.