Senior Biomedical Engineer — Medical Device Service Lead NZ

KARL STORZ SE & Co. KG; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Special payments: certificates bonuses

Vacation pay

Bus/train subsidy

Trainee excursions and team events

Optional stay or exchange abroad

Job summary

KARL STORZ SE & Co. KG is seeking a skilled Biomedical Engineer/Medical Device Technician to oversee the New Zealand workshop in Auckland. You will manage equipment intake, job prioritisation, and ensure documentation is audit-ready within SAP and our QMS.

Your role includes testing, repairing, and safeguarding capital medical equipment for Sales and Customer teams. Applicants should have 5–10 years in the field, NZ EWRB eligibility or willingness to obtain, and a relevant degree.

Qualifications

• 5–10 years' experience in field biomedical engineering or medical device service.
• EWRB registration (EST/Electrician) with MCPA endorsement, or willingness to obtain.
• Degree or diploma in Biomedical, Mechanical, or Electrical Engineering or related technical discipline.
• Experience installing, maintaining, and servicing capital medical equipment.
• Full, current New Zealand driver’s licence.
• Legal eligibility to work in New Zealand.

Responsibilities

• Oversee day-to-day operations of the New Zealand workshop, including equipment intake and prioritising jobs.
• Maintain accurate service records, job tracking and work orders in SAP and QMS, audit-ready.
• Inspect, test, and repair loan and demonstration equipment to meet sales and customer needs.
• Drive asset lifecycle management by identifying aging equipment and prioritising service or replacement needs.
• Conduct safety and performance testing in line with regulatory standards (ANZ 3551) and company requirements.
• Deliver preventative maintenance and responsive repair services across NZ to ensure equipment reliability.
• Diagnose and resolve complex technical issues and escalate as needed.
• Install and validate software updates, manage system integrations and troubleshoot related issues.
• Adhere to Medsafe and TGA regulatory requirements and NZ health and safety legislation.
• Support continuous improvement of customer excellence processes and quality standards.

Skills

Biomedical engineering

Medical devices service

Willingness to obtain EWRB

Education

Biomedical Engineering degree

Mechanical/Electrical engineering degree

Tools

SAP

Job description

KARL STORZ SE & Co. KG is seeking a skilled Biomedical Engineer/Medical Device Technician to oversee the New Zealand workshop in Auckland. You will manage equipment intake, job prioritisation, and ensure documentation is audit-ready within SAP and our QMS.

Your role includes testing, repairing, and safeguarding capital medical equipment for Sales and Customer teams. Applicants should have 5–10 years in the field, NZ EWRB eligibility or willingness to obtain, and a relevant degree.