Field Quality & Compliance Advisor

BGIS; Dunedin; On-site; NZD 90,000 - 120,000; Full time

Job summary

BGIS is seeking a Trade Quality Advisor to support on-site quality across maintenance delivery for the Te Mahi Ngätahi contract. You will report to the Trade Quality Manager and engage with BGIS teams, trade partners, and Kāinga Ora to ensure high-quality work and compliance.

The role involves on-site QA checks, identifying delivery risks, assisting with corrective actions, and regional travel. The ideal candidate will be organised, communicative, and collaborative to improve home quality for

Qualifications

• 3+ years in quality assurance/quality control or similar
• Experience with external stakeholders, suppliers, or subcontractors
• Excellent written and verbal communication; strong relationship-building
• Ability to manage multiple tasks and deadlines in a dynamic environment
• Proficiency in Microsoft Office and business systems
• Experience supporting compliance in health and safety environments
• Knowledge of quality assurance inspections or compliance monitoring

Responsibilities

• Complete on-site quality assurance checks and support maintenance delivery.
• Ensure work meets Kāinga Ora standards and contractual requirements.
• Identify quality trends and risks from corrective action data.
• Educate and resolve Corrective Action Requests.
• Maintain subcontractor network and onboarding documentation.
• Build relationships with subcontractors, suppliers, customers, and BGIS teams.
• Respond to subcontractor queries and escalate when needed.
• Investigate service recovery matters and follow up on corrective actions.
• Report delivery against KPIs and provide operational insights.
• Support health and safety compliance and training records.
• Assist with BGIS technology platforms and live reporting.
• Keep reference materials and regulatory changes communicated to teams.
• Support induction of new starters and respond to training requests.
• Prepare weekly progress reports for trade and compliance teams.
• Contribute to stakeholder communications and newsletters.
• Travel to regional locations for on-site QA and delivery support

Skills

Administration

Communication

Interpersonal skills

Task prioritisation

Computer skills

Problem solving

Adaptability

Travel readiness

Corrective action processes

Education

Quality management / building / facilities maintenance qualification

Tools

Schedule of Rates coding systems

Job description

BGIS is seeking a Trade Quality Advisor to support on-site quality across maintenance delivery for the Te Mahi Ngätahi contract. You will report to the Trade Quality Manager and engage with BGIS teams, trade partners, and Kāinga Ora to ensure high-quality work and compliance.

The role involves on-site QA checks, identifying delivery risks, assisting with corrective actions, and regional travel. The ideal candidate will be organised, communicative, and collaborative to improve home quality for