Festival Stall & Vendor Coordinator

Auckland Council; Waiheke; On-site; NZD 60,000 - 80,000; Full time

Job summary

Tātaki Auckland Unlimited is seeking an Event Stall Holder Coordinator to manage end-to-end stall holder operations across our major festivals. You will handle applications, bookings, allocations, payments and site requirements, working with event managers and suppliers to deliver safe, engaging food, retail and community experiences.

You’ll be highly organised, build strong relationships with stall holders and partners, and communicate clearly while navigating complex conversations.

Qualifications

• Three+ years experience across customer service, sales, coordination or administration.
• Experience supporting events, festivals or complex operational projects.
• Strong project coordination and organisational skills.
• Excellent stakeholder relationships and communication skills.
• Diplomatic and professional in challenging conversations.
• Strong attention to detail and accurate reporting.
• Event management qualification is advantageous.

Responsibilities

• Manage stall holder applications, bookings, allocations, payments, cancellations and replacements end-to-end.
• Be the main point of contact for stall holders with clear, timely communication.
• Develop and maintain stall holder plans, docs and reporting for each event.
• Support selection and curation of food, retail and community stall holders.
• Coordinate power, lighting, LPG, waste, traffic, security, permits and site needs.
• Work with Environmental Health and Health & Safety teams to meet food safety requirements.
• Lead stall holder briefings on operational and health and safety needs.
• Coordinate stall layouts and delivery with site and production teams.
• Build relationships with stall holders, community groups and suppliers.
• Handle enquiries and resolve issues with sound judgement and diplomacy.
• Support sales activity and identify opportunities for high-quality operators.
• Recruit and coordinate temporary staff as needed.
• Administer across Major Events portfolio as directed by Group Manager Major Events.

Skills

Customer service

Sales

Coordination

Administration

Education

Tertiary qualification in event management

Job description

Tātaki Auckland Unlimited is seeking an Event Stall Holder Coordinator to manage end-to-end stall holder operations across our major festivals. You will handle applications, bookings, allocations, payments and site requirements, working with event managers and suppliers to deliver safe, engaging food, retail and community experiences.

You’ll be highly organised, build strong relationships with stall holders and partners, and communicate clearly while navigating complex conversations.