Festival Stall Lead Coordinator

Tataki Auckland Unlimited; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Tataki Auckland Unlimited is seeking an Event Stall holder Coordinator to manage stall holder relationships across Auckland’s major events portfolio. You will own applications, bookings, payments, and site delivery, ensuring clear communication and smooth operations for 350+ stallholders.

Collaborate with event managers, site teams and partners to ensure compliant, safe and engaging food, retail and community offerings across festivals.

Qualifications

• Three+ years experience in customer service, sales, coordination or administration.
• Experience supporting or delivering events, festivals or complex operations.
• Strong project coordination and organisational skills with multiple deadlines.
• Excellent stakeholder relationship skills across community, commercial and internal partners.

Responsibilities

• Manage stall holder applications, bookings, allocations, payments, cancellations and replacements end-to-end.
• Be the main contact for stall holders with clear, timely communication.
• Develop and maintain stall holder plans, documentation and reporting for each event.
• Support selection and curation of food, retail and community stall holders.
• Coordinate operational requirements including power, lighting, LPG, waste, traffic, security, permits and site requirements.
• Work with Environmental Health and Health & Safety teams to ensure food safety and regulatory compliance.
• Lead stall holder briefings and meetings on operational and safety requirements.
• Coordinate stall layouts and delivery with site and production teams.
• Build relationships with stall holders, community organisations and suppliers.
• Manage enquiries and resolve issues with diplomacy and customer-first approach.
• Support sales activities and attract high-quality operators to events.
• Recruit and coordinate temporary staff to support event delivery.

Skills

Customer service

Sales coordination

Event coordination

Administration

Education

Event management qualification

Job description

Tataki Auckland Unlimited is seeking an Event Stall holder Coordinator to manage stall holder relationships across Auckland’s major events portfolio. You will own applications, bookings, payments, and site delivery, ensuring clear communication and smooth operations for 350+ stallholders.

Collaborate with event managers, site teams and partners to ensure compliant, safe and engaging food, retail and community offerings across festivals.