Event Stall Holder Coordinator

Auckland Council; Waiheke; On-site; NZD 60,000 - 80,000; Full time

Job summary

Tātaki Auckland Unlimited is seeking an Event Stall Holder Coordinator to manage end-to-end stall holder operations across our major festivals. You will handle applications, bookings, allocations, payments and site requirements, working with event managers and suppliers to deliver safe, engaging food, retail and community experiences.

You’ll be highly organised, build strong relationships with stall holders and partners, and communicate clearly while navigating complex conversations.

Qualifications

• Three+ years experience across customer service, sales, coordination or administration.
• Experience supporting events, festivals or complex operational projects.
• Strong project coordination and organisational skills.
• Excellent stakeholder relationships and communication skills.
• Diplomatic and professional in challenging conversations.
• Strong attention to detail and accurate reporting.
• Event management qualification is advantageous.

Responsibilities

• Manage stall holder applications, bookings, allocations, payments, cancellations and replacements end-to-end.
• Be the main point of contact for stall holders with clear, timely communication.
• Develop and maintain stall holder plans, docs and reporting for each event.
• Support selection and curation of food, retail and community stall holders.
• Coordinate power, lighting, LPG, waste, traffic, security, permits and site needs.
• Work with Environmental Health and Health & Safety teams to meet food safety requirements.
• Lead stall holder briefings on operational and health and safety needs.
• Coordinate stall layouts and delivery with site and production teams.
• Build relationships with stall holders, community groups and suppliers.
• Handle enquiries and resolve issues with sound judgement and diplomacy.
• Support sales activity and identify opportunities for high-quality operators.
• Recruit and coordinate temporary staff as needed.
• Administer across Major Events portfolio as directed by Group Manager Major Events.

Skills

Customer service

Sales

Coordination

Administration

Education

Tertiary qualification in event management

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Tāmaki Makaurau Auckland is home to some of Aotearoa’s most vibrant and culturally significant events, bringing communities together and creating memorable experiences for Aucklanders and visitors alike.

As part of Tātaki Auckland Unlimited’s Major Events portfolio, we deliver a range of anchor events that help shape Auckland’s identity and reputation, including Auckland Diwali Festival, Auckland Lantern Festival, Pasifika Festival and Waitangi Day and Matariki Festival, alongside other exciting events across the city.

We’re looking for an Event Stall holder Coordinator to play a key role in bringing these events to life.

In this role, you’ll take ownership of the end-to-end coordination of stall holders across our major events portfolio. With more than 350 stall holder relationships to manage, you’ll be the central point of contact throughout the application, selection, booking and event delivery process, ensuring stall holders are informed, supported and set up for success.

Working closely with Event Managers, Event Service Managers, site teams and a wide range of internal and external partners, you’ll help create well‑organised, safe and engaging food, retail and community offerings across our festivals.

Day to day, you will:

• Manage stall holder applications, bookings, allocations, payments, cancellations and replacements from end to end.
• Be the key point of contact for stall holders, providing clear, timely and professional communication throughout the process.
• Develop and maintain stall holder plans, documentation, records and reporting for each event.
• Support the selection and curation of food, retail and community stall holders to create engaging festival experiences.
• Coordinate operational requirements including power, lighting, LPG, waste, traffic management, security, permits and site requirements.
• Work closely with Environmental Health and Health & Safety teams to ensure food safety, gas management and regulatory requirements are met.
• Lead stall holder briefings and meetings covering operational, event and health and safety requirements.
• Work alongside site and production teams to coordinate stall layouts and delivery in the lead-up to and during festival days.
• Build strong relationships with stall holders, community organisations, cultural groups, suppliers and commercial operators.
• Manage challenging enquiries and resolve issues using sound judgement, diplomacy and a strong customer-first approach.
• Support sales activity and identify opportunities to attract high-quality commercial, food and retail operators to our events.
• Recruit and coordinate temporary staff where required to support successful event delivery.
• Administer across the Major Events portfolio of events where directed by the Group Manager Major Events.

You’ll be someone who thrives in a busy event environment where there are plenty of moving parts, competing priorities and people to bring along on the journey.

You’re highly organised, confident communicating with people from a wide range of backgrounds and comfortable taking ownership of a process from beginning to end. You’ll know how to build trusted relationships while also having the confidence to navigate difficult conversations, enforce requirements and find practical solutions when challenges arise.

You’ll bring:

• At least three years’ experience across customer service, sales, coordination or administration.
• Experience supporting or delivering events, festivals or other complex operational projects.
• Strong project coordination and organisational skills, with the ability to manage multiple deadlines at once.
• Excellent stakeholder relationship skills and confidence working across community, commercial and internal partners.
• Strong written and verbal communication skills.
• Confidence handling sensitive or challenging conversations with diplomacy and professionalism.
• Sound problem‑solving and decision‑making skills, particularly in fast‑moving environments.
• Strong attention to detail and the ability to maintain accurate records, documentation and reporting.
• A relevant tertiary qualification in event management or a related discipline would be advantageous.

Most importantly, you’ll bring a genuine enthusiasm for events and for helping create experiences that reflect the diversity, culture and energy of Tāmaki Makaurau.

This is an opportunity to work behind the scenes on some of Auckland’s most recognised festivals and major events, collaborating with passionate event professionals, community partners, stall holders and organisations from across Tāmaki Makaurau.

You’ll have the chance to see your work come to life across the city, contributing directly to events that celebrate our communities, support local businesses and create memorable experiences for thousands of people.

You can find a copy of the Position DescriptionHere

Applications Close 13 September 2026

TātakiAuckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.