Facilities & Workplace Operations Assistant

Jones Lang LaSalle Incorporated; New Zealand; On-site; NZD 42,000 - 58,000; Full time

Job summary

JLL in Auckland, New Zealand, is seeking a Facilities Assistant to support integrated facilities management across workplace operations, vendor coordination, and administration. You will help maintain a safe, efficient, and professional office environment, covering front-of-house and back-of-house activities within a corporate setting.

You will collaborate with internal teams and external service providers to ensure readiness, compliance, and high-quality workplace experiences.

Qualifications

• Experience in facilities, workplace operations, or customer-facing roles within a corporate environment.
• Strong organisational and communication skills with the ability to manage competing priorities.

Responsibilities

• Support day-to-day operation and presentation of the workplace to ensure a safe, professional office experience.
• Maintain reception spaces, meeting rooms, kitchens, and office amenities to standards.
• Coordinate workplace logistics including meetings/events, mailroom, vendor contacts and service requests.
• Provide first-level support with onsite AV and collaboration tools for meetings and hybrid sessions.
• Assist with contractor access, scheduling, and compliance in line with IFM delivery.

Skills

Facilities operations

Reception

Hospitality

Customer service

Tools

Microsoft Teams

Zoom

Room booking systems

AV systems

Job description

JLL in Auckland, New Zealand, is seeking a Facilities Assistant to support integrated facilities management across workplace operations, vendor coordination, and administration. You will help maintain a safe, efficient, and professional office environment, covering front-of-house and back-of-house activities within a corporate setting.

You will collaborate with internal teams and external service providers to ensure readiness, compliance, and high-quality workplace experiences.