Workplace Ambassador (Part-Time)

Jones Lang LaSalle Incorporated; Auckland; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Great employee discounts

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Job summary

Jones Lang LaSalle Incorporated (JLL) in Auckland is seeking a Workplace Ambassador to ensure the smooth daily operation of our Auckland office environment. Working two days per week, you will provide essential support to create a professional, efficient, and welcoming workplace for employees and visitors.

You will act as the main point of contact, manage vendors, support health and safety, and assist with related property tasks.

Qualifications

• Previous experience in facilities coordination, office management, or workplace services.
• Strong customer service orientation with excellent communication skills.
• Ability to work independently and prioritize tasks effectively.

Responsibilities

• Primary Point of Contact for workplace-related matters with swift query resolution.
• Vendor & Service Provider Management including cleaning, security, and maintenance.
• Liaise with building management to ensure service quality and delivery.
• Coordinate facilities maintenance requests and workplace services.
• Support health and safety compliance including emergency procedures.

Skills

Facilities coordination

Office management

Customer service

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world! At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves

The Workplace Ambassador is responsible for ensuring the smooth daily operation of our Auckland office environment. Working two days per week, you will provide essential support to create a professional, efficient, and welcoming workplace for employees and visitors.

Key Responsibilities include

• Primary Point of Contact Serve as the main point of contact for all JLL workplace-related matters, ensuring seamless communication and swift resolution of queries from employees, clients, and stakeholders.
• Vendor & Service Provider Management Manage relationships with vendors and service providers including cleaning, security, maintenance, and office supplies. Monitor performance against service level agreements and ensure quality standards are met.
• Client & Stakeholder Management Build and maintain strong relationships with internal clients and key stakeholders. Act as the liaison between JLL teams and building management to ensure excellent service delivery.
• Residential Property Management Oversee residential property portfolio including landlord liaison, lease administration, and property inspections. Address maintenance requests and coordinate tenant matters.
• Residential Property Search & Viewing Support Assist with sourcing residential properties for JLL employees. Coordinate property viewings, liaise with real estate agents, and support the selection process.
• Facilities & Health & Safety Coordinate facilities maintenance requests and workplace services. Support health and safety compliance including emergency procedures and workplace inspections.
• Workplace Experience Support initiatives that enhance employee experience and maintain a positive workplace culture.

Sound like you? This is what we’re looking for

• Previous experience in facilities coordination, office management, or workplace services
• Strong customer service orientation with excellent communication skills
• Ability to work independently and prioritize tasks effectively
• Proficiency in Microsoft Office suite
• Problem-solving mindset with attention to detail
• Understanding of health and safety requirements in a workplace setting
• Flexibility and adaptability to changing priorities

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

Location: On-site –Auckland, New Zealand

Re‑Reference number REQ527796

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.