Workplace Ambassador (Part-Time)

JLL; Auckland; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistance program

Novated Lease for EV cars

Paid time off for volunteer work

Career opportunities with Australia’s#

Job summary

JLL Auckland is seeking a Workplace Ambassador to support the smooth daily operation of our Auckland office, two days per week, ensuring a professional, efficient, and welcoming workplace for employees and visitors. In this role you will serve as the main point of contact, manage vendors, and maintain strong relationships with internal clients and building management to deliver excellent service.

You'll coordinate facilities, health and safety procedures, and support initiatives that enhance the

Qualifications

• Previous experience in facilities coordination, office management, or workplace services.
• Strong customer service orientation with excellent communication skills.
• Ability to work independently and prioritize tasks effectively.
• Proficiency in Microsoft Office suite.
• Problem‑solving mindset with attention to detail.
• Understanding of health and safety requirements in a workplace setting.
• Flexibility and adaptability to changing priorities.

Responsibilities

• Serve as the main point of contact for workplace matters, ensuring smooth communication.
• Manage relationships with cleaning, security, maintenance vendors; monitor SLAs.
• Liaise with internal clients and building management to ensure service delivery.
• Coordinate facilities maintenance requests and health & safety procedures.
• Support initiatives that enhance employee experience and maintain a positive workplace culture.

Skills

Facilities coordination

Customer service

Independent work

Microsoft Office

Problem solving

Health and safety

Adaptability

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves:

The Workplace Ambassador is responsible for ensuring the smooth daily operation of our Auckland office environment. Working two days per week, you will provide essential support to create a professional, efficient, and welcoming workplace for employees and visitors.

Key Responsibilities include:

Primary Point of Contact

Serve as the main point of contact for all JLL workplace-related matters, ensuring seamless communication and swift resolution of queries from employees, clients, and stakeholders.

Vendor & Service Provider Management

Manage relationships with vendors and service providers including cleaning, security, maintenance, and office supplies. Monitor performance against service level agreements and ensure quality standards are met.

Client & Stakeholder Management

Build and maintain strong relationships with internal clients and key stakeholders. Act as the liaison between JLL teams and building management to ensure excellent service delivery.

Residential Property Management

Oversee residential property portfolio including landlord liaison, lease administration, and property inspections. Address maintenance requests and coordinate tenant matters.

Residential Property Search & Viewing Support

Assist with sourcing residential properties for JLL employees. Coordinate property viewings, liaise with real estate agents, and support the selection process.

Facilities & Health & Safety

Coordinate facilities maintenance requests and workplace services. Support health and safety compliance including emergency procedures and workplace inspections.

Workplace Experience

Support initiatives that enhance employee experience and maintain a positive workplace culture.

Sound like you? This is what we’re looking for:

• Previous experience in facilities coordination, office management, or workplace services
• Strong customer service orientation with excellent communication skills
• Ability to work independently and prioritize tasks effectively
• Proficiency in Microsoft Office suite
• Problem‑solving mindset with attention to detail
• Understanding of health and safety requirements in a workplace setting
• Flexibility and adaptability to changing priorities

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia’s #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location:

On-site –Auckland, New Zealand

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.