Facilities & Workplace Experience Coordinator

Jones Lang LaSalle Incorporated; Wellington; Hybrid; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Career opportunities with global real‑

estate firm

Job summary

JLL Wellington is seeking a dedicated Facility Coordinator to manage frontline and back-of-house operations within a fast-paced corporate environment. You will coordinate workplace services, liaise with vendors, and support service delivery across Front of House and Back of House teams.

You will also handle meetings, mailroom tasks, procurement, safety compliance, and reporting, contributing to continuous improvement of workplace experiences in New Zealand.

Qualifications

• 2–3 years’ experience in facilities coordination, workplace experience, hospitality, reception, or corporate office operations.
• Strong understanding of workplace operations, building services, vendor coordination, and health and safety practices.
• Proven ability to manage competing priorities and resolve operational issues in a fast-paced environment.
• Strong communication, stakeholder engagement, and customer service skills.
• Highly organised with sound judgement and the ability to work independently.
• Experience using CMMS platforms, workplace booking tools, and visitor management systems.
• Relevant qualifications in Facilities Management, Business, Property, Hospitality, or related disciplines are advantageous.

Responsibilities

• Coordinate day-to-day workplace and facilities operations to support business continuity and workplace experience outcomes.
• Coordinate mailroom, courier, workplace supplies, and general office support activities.
• Support procurement and facilities administration including purchase orders, invoicing, accruals, supplier onboarding, and quotation management.
• Coordinate meeting room operations, workplace scheduling, event support, and room readiness activities.
• Escalate workplace technology issues and support administration of workplace booking and event systems.
• Coordinate vendor activities, contractor access, and service provider scheduling across workplace operations.
• Support safety, security and compliance activities and maintain related documentation.
• Support operational reporting, KPI/SLA tracking, governance activities, and maintenance of service records.

Skills

Facilities coordination

Communication

Stakeholder engagement

Customer service

Time management

Education

Facilities Management qualification

Tools

CMMS platforms

Workplace booking tools

Visitor management systems

Microsoft Office

Job description

JLL Wellington is seeking a dedicated Facility Coordinator to manage frontline and back-of-house operations within a fast-paced corporate environment. You will coordinate workplace services, liaise with vendors, and support service delivery across Front of House and Back of House teams.

You will also handle meetings, mailroom tasks, procurement, safety compliance, and reporting, contributing to continuous improvement of workplace experiences in New Zealand.