Facilities Manager

Accor; Otago; On-site; NZD 48,000 - 80,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

Learn Your Way - Accor Academy

Build Your Network

Worldwide Opportunities

Job summary

Peppers Beacon in Queenstown, part of Accor, is seeking a Facilities Manager to oversee building maintenance, security and stakeholder liaison while driving continuous improvement.

Role involves budget oversight, coordinating with the Body Corporate, and managing repairs and contractor relationships within a hospitality setting.

Qualifications

• NZ Diploma or equivalent, or at least three years of relevant experience in leading position in hotel maintenance.
• Experience working with strata bodies and budgets is a plus.
• Ability to supervise contractors and manage multiple stakeholders.
• Familiarity with safety, compliance, and preventative maintenance programs.

Responsibilities

• Work with General Manager and Body Corporate to create and manage budgets and oversee expenditures.
• Liaise between strata owners and strata committee, keeping stakeholders informed on building matters.
• Organise and supervise routine maintenance and repairs for common areas and facilities, including quotes and quality standards.
• Oversee contractors, service providers, and suppliers for building needs such as landscaping, security, repairs and cleaning.
• Respond swiftly to emergencies and coordinate actions and resources.
• Ensure compliance with strata laws and regulations, maintain records and conduct required meetings.

Skills

Strata coordination

Administration & maintenance

Stakeholder management

Negotiation

Leadership in facilities

Education

NZ Diploma or equivalent

3+ years in hotel maintenance leadership

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the "Adventure Capital" of New Zealand. With uninterrupted lake front views of Lake Wakitipu and stunning mountain ranges, Peppers Beacon offers a range of accommodation from hotel style rooms to large multi-level apartments and a breakfast room for guests to start their day. During your down time, there is no short of activities to choose. From skiing to bungy jumping, for that adrenaline rush or if vineyards and scenic tours are more your speed, there is something for everyone in the historical mining town of Queenstown.

Purpose

As Facilities Manager, you are the caretaker of the property and the guardian of its well-being. Your responsibilities encompass overseeing maintenance and security, collaborating with diverse stakeholders, and ensuring the building functions seamlessly. With a focus on continuous improvement, gradually enhancing the building's quality of life through thoughtful solutions.

Location

: Peppers Beacon, Queenstown, 34 Lake Esplanade, Queenstown 9300

Contract

Type: Permanent Full-Time

Hours

Minimum 40, Maximum 48 hours

Pay Rate

$80,000 NZD annually

Minimum Experience/Qualifications

NZ Diploma or equivalent, or at least three years of relevant experience in leading position in hotel maintenance may substitute for the formal qualifications, 149913 Facilities Manager as ANZCRO skill Level 2

Primary Responsibilities

• Work closely with the General Manager and support the Body Corporate in creating and managing budgets, financial reporting, and overseeing expenditures
• Serve as a liaison between strata owners and the strata committee, ensuring all stakeholders stay well-informed about building-related matters, issues, and decisions
• Organise and supervise routine maintenance and repairs for common areas and shared facilities within the building, including obtaining quotes and ensuring the work meets satisfactory standards
• Engage and supervise contractors, service providers, and suppliers for various building needs, such as landscaping, security, repair and cleaning services
• Be prepared to respond swiftly to emergencies, including building damage, safety concerns, or security issues, by coordinating necessary actions and resources
• Uphold compliance with pertinent strata laws and state regulations, including maintaining accurate records and conducting meetings in accordance with legal requirements

Skills and Experience

• Familiarity with strata and a track record of effectively collaborating with body corporates
• A robust skillset encompassing both administration and maintenance capabilities
• Skilled in stakeholder management and equipped with confident negotiation capabilities
• Previous experience in property maintenance, building or facility management, leading refurbishment projects, and the implementation of preventative maintenance programs is advantageous
• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.