Housekeeping Attendant

Accor; Queenstown; On-site; NZD 42,000 - 58,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Accor Academy training

Global career opportunities

Job summary

Peppers Beacon in Queenstown, part of Accor, is seeking a Housekeeping Attendant to keep guest rooms spotless and welcoming. You will work with the housekeeping team to maintain high standards and ensure guest privacy and safety.

This role suits friendly, detail‑oriented individuals who can handle a physical job, shifts including weekends and public holidays, and collaborate across teams. Accor offers ALL Heartist discounts and global opportunities.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Warm and welcoming communication with guests and colleagues.
• Strong eye for detail and efficient time management.
• Comfort with a physical role and moving between rooms and stairs.
• Ability to collaborate with diverse colleagues and guests.
• Reliable transportation and weekend/public holiday availability.

Responsibilities

• Thoroughly clean guest rooms, change linens, bathrooms, and surfaces to high standards.
• Follow guidelines to maintain impeccable housekeeping standards.
• Restock and organise housekeeping trolleys and supplies.
• Use cleaning materials safely and adhere to safety protocols.
• Respect guest privacy and security throughout duties.
• Report maintenance issues promptly to ensure a flawless stay.

Skills

Warm communication

Eye for detail

Time management

Physical role

Team collaboration

Job description

Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the “Adventure Capital” of New Zealand. With uninterrupted lake front views of Lake Wakitipu and stunning mountain ranges, Peppers Beacon offers a range of accommodation from hotel style rooms to large multi-level apartments and a breakfast room for guests to start their day. During your down time, there is no short of activities to choose. From skiing to bungy jumping, for that adrenaline rush or if vineyards and scenic tours are more your speed, there is something for everyone in the historical mining town of Queenstown.

Purpose

As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills And Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours.