Facilities and Security Team Member

The Warehouse; Auckland; On-site; NZD 60,000 - 80,000; Full time

Job summary

The Warehouse is seeking a facilities professional to manage site permits, safety compliance, CCTV and BMS systems, and general maintenance across our NZ operations. You will coordinate with contractors, monitor security, and support logistics through forklift and MHE operations.

Ideal candidates have 3–5 years in facilities roles, familiarity with WOF processes, and a proactive, team‑oriented approach to keep our sites safe and efficient.

Qualifications

• 3–5 years' experience in a facilities-based role.
• Experience issuing permits to work and hot work permits.
• Understanding of working at heights and safety protocols.
• Familiarity with building WOF processes and regulatory compliance.

Responsibilities

• Issuing permits to work and hot work permits for onsite and external contractors.
• Reviewing JSA and SWMS documents and ensuring contractor compliance with H&S guidelines.
• Monitoring and managing site security – including gatehouse duties, CCTV systems, and perimeter checks.
• Performing daily facility inspections and reporting any maintenance needs.
• Line Marking of roadways and internal DC areas.
• Assisting departments with bin collection, truck loading, and general site logistics.
• Operating forklifts and MHE to support logistics and recycling processes.
• Managing cardboard and polystyrene baling to support sustainability efforts.
• Supporting general facilities maintenance as needed.

Skills

Permits to work

Contractor management

Safety awareness

Communication skills

Teamwork

Tools

CCTV systems familiarity

Building Management Systems (BMS)

MHE licence

Job description

The Warehouse Group (TWG) has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand. We are the largest general merchandise retailer in NZ across The Warehouse, Warehouse Stationery & Noel Leeming. We are at an exciting point in our journey where our focus is on becomingbrand-centric, aiming to deliver an unparalleled experience for our customers. Agility and collaboration are cornerstones of our work culture, empowering us to adapt swiftly and work seamlessly together. By being brand-led and retail-focused, we are intentional about placing the right people in the right roles, allowing us to perform work that truly makes a difference.

Job Description

• Issuing permits to work and hot work permits for onsite and external contractors
• Reviewing JSA and SWMS documents and ensuring contractor compliance with H&S guidelines
• Monitoring and managing site security – including gatehouse duties, CCTV systems, and perimeter checks
• Performing daily facility inspections and reporting any maintenance needs
• Line Marking of roadways and internal DC areas
• Assistingdepartments with bin collection, truck loading, and general sitelogistics
• Operating forklifts and MHE to supportlogisticsand recycling processes
• Managing cardboard and polystyrene baling to support our sustainability efforts
• Supporting general facilities maintenance as needed

Role DCSPEC1 - DCSPEC 4 (depending on experience)

Qualifications

Must Have:

• 3–5 years' experience in a facilities-based role
• Proven experience issuing permits to work and hot work permits
• Understanding of working at heights and relevant safety protocols
• Familiarity with building WOF processes and regulatory compliance
• Experiencemonitoringcontractors and ensuring adherence to H&S policies and procedures
• A proactive attitude and a willingness to take ownership of responsibilities
• Good communicationskills and the ability to work well independently and within a team
• Basic computer literacy for logging inspections, reviewing permits, and reporting tasks
• MHE licence (or willingness to obtain one)
• Experience using CCTV and Building Management Systems (BMS)

Additional Information

We offer a dynamic, supportive team environment within a business that cares about and recognises individuals. The business is at an exciting point in its life story. By empowering our teams and increasing cross-collaboration, we aim to make TWG New Zealand’s best place to work!

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