Facilities Administrator

CBRE; Wellington; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Discounted Southern Cross healthcare保险

Employee Assistance Program and Well-­

Fitness passport and 2x paid volunteer

Job summary

CBRE Wellington seeks a Facilities Administrator to support facilities operations across a key portfolio. You will provide essential administration and day-to-day operational support to the Facilities Management team, maintaining strong relationships with stakeholders and occupants.

Key duties include coordinating service providers, handling work orders, assisting with documentation, and contributing to site health, safety and environmental tasks.

Qualifications

• Strong communication skills with a customer-focused approach.
• Experience in customer service or administration and ability to handle concerns professionally.
• Attention to detail, strong organisational skills, and ability to meet deadlines.
• Ability to work autonomously, exercise good judgement and think critically.

Responsibilities

• Provide exceptional customer service and build relationships with building users and stakeholders.
• Coordinate service providers and manage day-to-day site operations, including vendor engagement, work orders, and issue troubleshooting.
• Support Facilities Management with administration, documentation, and system updates.
• Oversee basic health, safety and environmental requirements, including site inspections.
• Assist with ad hoc tasks, operational projects, and use of internal digital systems and tools.

Skills

Customer service

Facilities support

Stakeholder management

Communication

Tools

Facilities management software

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Provide high level customer service and facilities support to a commercial property portfolio
• Wellington | Te Whanganui-a-Tara

We have an exciting opportunity for a Facilities Administrator to join our team, supporting facilities operations across a key portfolio in Wellington.

This role provides essential administration and operational support to the Facilities Management team, helping maintain strong working relationships with internal stakeholders, service providers, and building occupants.

About the role:

• Provide exceptional customer service and build strong relationships with building users and stakeholders.
• Coordinate service providers and manage day to day site operations, including vendor engagement, work orders, and issue troubleshooting.
• Support the Facilities Management team with administration, documentation, and system updates.
• Oversee basic health, safety and environmental requirements, including contributing to site inspections.
• Assist with ad hoc tasks, operational projects, and the use of internal digital systems and tools.

About you:

• Strong written and verbal communication skills, with a customer focused approach.
• Previous experience in customer service or administration, with confidence in handling concerns professionally.
• High attention to detail, strong organisational skills, and the ability to meet deadlines.
• Able to work autonomously, apply sound judgement, and think critically.

What's in it for you? - He aha kei roto mō koe?

• Discounted Southern Cross healthcare insurance
• Employee Assistance Program, wellbeing support, Fitness passport and 2x paid volunteer days
• A supportive and driven team, committed to helping you succeed
• Access to development programs and networking groups including:
• BE@CBRE, Women's Network, NextGen, Parents at Work Program, First Nations Employee Group, Graduate and early career pathways

Why CBRE?

When you join CBRE, you join the global leader in commercial real estate services and investment. Our people are dynamic problem solvers and forward thinking professionals who create meaningful impact. Our culture is built on respect, integrity, service, and excellence, and we value the diverse perspectives and experiences our people bring.

At CBRE, you'll be supported to grow, develop, and carve out your own path. We welcome all applicants.

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Please note: the successful applicant will be required to undertake pre employment background screening through our external third party provider.