Facilities Administration Manager

Fisher & Paykel Healthcare; Auckland; On-site; NZD 90,000 - 120,000; Full time

Job summary

Fisher & Paykel Healthcare is seeking a dynamic Facilities Administration Manager in Auckland. The role leads the Reception and Facilities Administration teams to deliver compliant, efficient, customer-centric services across our large campus.

You will report to the Facilities Contracts & Property Manager and provide administrative leadership to ensure coordination of reception, administrative and support services.

Qualifications

• Proven leadership experience in a role coaching and mentoring direct reports.
• Background in facilities administration/office support in a large organisation.
• Advanced skills in Microsoft Office (Outlook, Word, Excel).
• Ability to perform under pressure and prioritise competing demands.

Responsibilities

• Lead Reception and Facilities Administration teams to deliver compliant, efficient services across the campus.
• Provide administrative leadership and operational support to the Facilities Management team.
• Coordinate the job allocation and work order system (Maintenance Connection) and purchase order processes.
• Implement Facilities policies and procedures and drive process improvements.
• Lead Health and Safety responsibilities for site contractors including inductions and compliance.
• Produce reporting on department KPIs and perform general administration.

Skills

Leadership

Coaching

Mentoring

Communication

Administration

Attention to detail

Prioritisation

Microsoft Office

Excel

Problem solving

Team collaboration

Adaptability

Tools

Maintenance Connection

Purchase order systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Fisher & Paykel Healthcare – Auckland, North Island

Our story began more than 50 years ago, when one doctor and two engineers designed a better way to care. Today, we are a thriving global business, and our products, used in acute and chronic respiratory care, surgery and the treatment of obstructive sleep apnea, make a difference to millions of patients every year.

• Calling all organisational geniuses!

We have an excellent opportunity for a dynamic and experienced leader to join our high-performing Facilities team as our Facilities Administration Manager

About the role:

The main responsibilities of this role will be to lead and manage the Reception and Facilities Administration teams to deliver compliant and efficient customer centric services across our large campus.

Reporting to the Facilities Contracts & Property Manager, this role is responsible for the day-to-day leadership of the Reception and Facilities Administration teams.

You will provide administrative leadership and operational support to the Facilities Management team ensuring efficient coordination of reception, administrative and support services across the campus.

You will lead and coordinate the job allocation and work order system (Maintenance Connection), Purchase order Systems, implementation of Facilities policies and Procedures. You will also drive continuous improvement of administrative systems and provide leadership to direct reports and administrate the Health and Safety system for site contractors including contractor induction and compliance requirements

Additionally, you will assist in reporting the department's KPIs and undertake general administration duties to ensure that the facilities function runs as effectively as possible.

About you:

To be successful in this role you will have previous leadership experience and be required to draw on your excellent communication skills (both written and verbal), strong administration skills, attention to detail and the ability to effectively prioritise and manage competing demands.

To ensure your success in this role, the following skills & experience are preferred:

• Proven leadership experience in a leadership role including coaching, mentoring and supporting direct reports.
• Have a proven background in Facilities administration / office support, preferably in a large organisation
• Advanced skills in Microsoft Office suite of applications; Outlook, Word, Excel and Internet Explorer.
• Ability to work well under pressure
• Be able to work as a positive member of a team and ensure a collaborative work culture.
• Skilled in producing process documents that streamline workflows and enhance efficiency.
• Proficiency in creative problem-solving.
• Proven ability to develop and nurture positive and productive professional connections.
• Be adaptable and can proactively think on their feet.

About the company:

Fisher & Paykel Healthcare is a leading designer, manufacturer and marketer of products and systems for use in acute and chronic respiratory care, surgery and the treatment of obstructive sleep apnea. Our purpose of improving care and outcomes through inspired and world-leading healthcare solutions isn't just a slogan that we put on the wall: it is a belief and a vision that guides us every day. Our culture is intentional. It's care by design.