Facilities Administration & Operations Coordinator

ISS Facility Services Australia and New Zealand; Auckland; On-site; NZD 55,000 - 70,000; Full time

Job summary

ISS Facility Services in Auckland is seeking a Facility Administration Coordinator to support the delivery of facilities management services for a major client. You will work closely with operations, contractors, suppliers and client stakeholders to ensure maintenance, reporting, compliance and financial processes run smoothly.

The role is fast-paced and collaborative, with emphasis on accuracy, stakeholder communication and improving processes.

Qualifications

• Experience in facilities management, property, maintenance or contract administration.
• Strong administration, coordination and stakeholder management skills.
• Experience with CMMS/CAFM or work order management systems.
• Advanced Microsoft Office skills, particularly Excel.
• Strong attention to detail and ability to manage multiple priorities.
• A proactive, customer-focused and solutions-oriented approach.

Responsibilities

• Coordinate reactive and planned maintenance through CAFM/CMMS systems.
• Manage work orders, records, contractor compliance and documentation.
• Prepare KPI reports, dashboards and client reporting.
• Support procurement, invoicing, purchase orders and month-end processes.
• Deliver exceptional customer service to clients and stakeholders.
• Drive process improvements and support operational efficiency.

Skills

Administration

Coordination

Stakeholder management

MS Excel

Attention to detail

Customer-focused

Multitasking

Problem solving

Tools

CMMS/CAF M

Work order management systems

Power BI

SharePoint

Job description

ISS Facility Services in Auckland is seeking a Facility Administration Coordinator to support the delivery of facilities management services for a major client. You will work closely with operations, contractors, suppliers and client stakeholders to ensure maintenance, reporting, compliance and financial processes run smoothly.

The role is fast-paced and collaborative, with emphasis on accuracy, stakeholder communication and improving processes.