F&B Team Leader — Guest Service & Operations

Mövenpick Hotels & Resorts; Auckland; Presencial; NZD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accor Academy access

Heartist Benefits

Uniform dry cleaning

Staff meals

Parental Leave

Employee Assistance Program

Descripción de la vacante

Mövenpick Auckland is seeking a dedicated Food & Beverage Attendant to deliver high-quality guest service across restaurant and bar, including room service for VIPs. You will join a busy venue that values professionalism and guest satisfaction.

You will work a 7-day rotating roster with early and late shifts, maintain hygiene standards, supervise mise-en-place, and collaborate closely with kitchen and front-of-house teams. Accor benefits and staff programs are provided.

Formación

• Experience in a similar role with strong restaurant/bar service knowledge.
• Ability to work effectively in a busy, fast-paced environment.
• Commitment to delivering high-quality customer service.
• Clear and efficient communication with the kitchen team.
• Ability to work a rotating roster across 7 days, weekends and public holidays

Responsabilidades

• Deliver high-quality guest service across food and beverage, including VIP guests and room service.
• Maintain hygiene, mise-en-place, stock checks, and communicate with kitchen and guests.
• Process guest bills, reconciling shift revenue and post charges accurately.
• Support daily operations by adhering to service times, staffing, and a 7-day rotating roster.

Conocimientos

Guest service

Communication

Teamwork

Flexibility

Descripción del empleo

Mövenpick Auckland is seeking a dedicated Food & Beverage Attendant to deliver high-quality guest service across restaurant and bar, including room service for VIPs. You will join a busy venue that values professionalism and guest satisfaction.

You will work a 7-day rotating roster with early and late shifts, maintain hygiene standards, supervise mise-en-place, and collaborate closely with kitchen and front-of-house teams. Accor benefits and staff programs are provided.