F&B Supervisor: Lead Service & Team—Waterfront Hotel

InterContinental Hotels Group; Wellington; On-site; NZD 48,000 - 64,000; Full time

Benefits offered by this job

Free duty meals

Hotel discounts

Paid birthday leave

Training provided

F&B discounts

Parental leave

Job summary

InterContinental Wellington is seeking a Food & Beverage Supervisor to lead our team and ensure exceptional hospitality experiences. You will oversee daily operations, train staff, manage onboarding and performance, and help with staffing across outlets while maintaining the highest standards of service.

You will work closely with your team, stay calm under pressure, and adapt to a range of hours including afternoons, evenings and holidays.

Qualifications

• 2+ years' experience in a restaurant, bar or hotel environment.
• Strong communication skills.
• Ability to stay calm and solve problems in busy periods.
• Flexible to work afternoons, evenings and public holidays.
• A strong team player attitude.

Responsibilities

• Lead daily Food & Beverage operations with a guest-first approach.
• Provide training and guidance to team members.
• Assist with staffing, onboarding and performance management.
• Support smooth service delivery across outlets during shifts.

Skills

Customer service

Team leadership

Staff onboarding

Flexible hours

Job description

InterContinental Wellington is seeking a Food & Beverage Supervisor to lead our team and ensure exceptional hospitality experiences. You will oversee daily operations, train staff, manage onboarding and performance, and help with staffing across outlets while maintaining the highest standards of service.

You will work closely with your team, stay calm under pressure, and adapt to a range of hours including afternoons, evenings and holidays.