F&B Supervisor: Lead Service & Team Growth

InterContinental Hotels & Resorts; Wellington; On-site; NZD 52,000 - 65,000; Full time

Benefits offered by this job

Birthday leave

Accommodation discount

Duty meals

Training provided

Uniform laundry

Job summary

InterContinental Wellington in the heart of the waterfront city seeks a Food & Beverage Supervisor. You will lead service excellence, guide daily operations, and ensure a standout guest experience with consistent standards.

You’ll mentor the team, assist with staffing, onboarding and performance management, and contribute to a lively guest-focused environment. Bring hospitality passion and a collaborative spirit to grow with IHG's programs.

Qualifications

• Strong communication skills and be comfortable interacting with guests and other team members.
• Ability to problem solve and remain calm in busy periods.
• Flexibility to work a range of hours, including afternoons, evenings and public holidays.
• A strong team player attitude.
• 2+ years' experience in a restaurant, bar or hotel environment.

Responsibilities

• Lead daily tasks and ensure smooth operations to deliver excellent service.
• Support staffing, onboarding and performance management to build a motivated team.
• Provide training and guidance to team members.

Skills

Communication

Problem solving

Flexibility

Team player

Guest interaction

Job description

InterContinental Wellington in the heart of the waterfront city seeks a Food & Beverage Supervisor. You will lead service excellence, guide daily operations, and ensure a standout guest experience with consistent standards.

You’ll mentor the team, assist with staffing, onboarding and performance management, and contribute to a lively guest-focused environment. Bring hospitality passion and a collaborative spirit to grow with IHG's programs.