F&B Café Supervisor — Lead Team & Guest-First Service

MH Management NZ Limited; Queenstown; Vor Ort; NZD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Career Growth

Hotel Discounts

Global Perks

Retail Discounts

Experiences

Health Insurance

Parental Leave

Wellness Support

Zusammenfassung

Minor Hotels' Avani Queenstown Hotel is seeking a dynamic and hands-on Food & Beverage Supervisor to lead our café team and deliver exceptional guest experiences. This full-time role includes morning and weekend shifts, overseeing daily floor operations and collaboration with the kitchen to maintain high standards.

You will mentor Attendants, promote our menu, and drive guest satisfaction through excellent service, presentation, and proactive leadership.

Qualifikationen

• 12+ months in a supervisory role within hospitality.
• Minimum 3 years’ experience in a restaurant, cafe or hotel environment.
• Exceptional communication and customer service skills.
• A proactive, positive, and professional attitude.
• Strong self-motivation and the confidence to lead a team.
• Diploma in Hospitality Management or similar (advantageous but not essential).
• Flexibility to work weekends and occasional evenings.

Aufgaben

• Oversee and coordinate daily floor operations to ensure efficient, high-quality service.
• Work closely with the Food & Beverage Manager to achieve operational and service goals.
• Build a strong knowledge of our food and beverage offerings to confidently promote them to guests.
• Collaborate with the kitchen team to deliver consistent quality and presentation.
• Supervise, train, and support Food & Beverage Attendants to perform at their best.

Kenntnisse

Supervisory experience

Customer service

Communication skills

Leadership

Ausbildung

Diploma in Hospitality Management

Jobbeschreibung

Minor Hotels' Avani Queenstown Hotel is seeking a dynamic and hands-on Food & Beverage Supervisor to lead our café team and deliver exceptional guest experiences. This full-time role includes morning and weekend shifts, overseeing daily floor operations and collaboration with the kitchen to maintain high standards.

You will mentor Attendants, promote our menu, and drive guest satisfaction through excellent service, presentation, and proactive leadership.