Export Airfreight Operator

Z and V Talent NZ; Auckland; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Job summary

Z and V Talent NZ in Auckland is seeking an experienced Export Airfreight professional to manage end-to-end shipments from booking to departure. You will work closely with clients, overseas partners and internal teams to ensure accurate, efficient handling of each shipment.

The role offers variety, development opportunities, and a supportive leadership structure. Ideal candidates will have international freight forwarding experience, strong documentation knowledge and a proactive,

Qualifications

• Experience in international freight forwarding environments.
• Strong knowledge of export processes and documentation.
• Solid understanding of Incoterms.
• Experience with CargoWise or similar freight systems.
• Excellent communication and customer service skills.
• Strong organisation and ability to handle multiple shipments.

Responsibilities

• Manage end-to-end Export Airfreight shipments from booking through to departure
• Own a portfolio of customers, delivering responsive and high-quality service
• Coordinate with overseas agents, airlines, carriers and service providers
• Prepare and check export documentation with accuracy and attention to detail
• Track and monitor shipments to ensure freight moves to customer requirements
• Maintain accurate shipment and financial information in CargoWise
• Resolve operational issues quickly while keeping customers informed
• Ensure shipments meet regulatory requirements and internal processes
• Collaborate with the wider operations team to deliver seamless service
• Identify and support process improvements across the operation

Skills

Freight forwarding experience

Export processes knowledge

Incoterms knowledge

CargoWise experience

Communication skills

Organisational skills

Multitasking ability

Collaborative mindset

Tools

CargoWise

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Z and V Talent NZ – Auckland airport, North Island

A globally established transport and logistics provider offering end-to-end solutions across air, sea, road and warehousing. With a strong international network and the scale to move freight across the world, this is a business where people can make an impact, build strong industry connections and grow their careers.

The Role

Reporting into a supportive leadership structure, you’ll manage end-to-end Export Airfreight shipments across your own portfolio of customers, from initial booking through to departure. This hands‑on role offers plenty of variety, with you working closely with clients, overseas partners, service providers and internal teams to ensure shipments are handled accurately, efficiently and to a high standard.

As a business that continues to grow and evolve alongside the global logistics market, there are genuine opportunities to develop your career both locally and internationally. You’ll be joining an organisation where progression is encouraged, development is supported and your experience can open doors to future opportunities.

Key Responsibilities

• Manage end-to-end Export Airfreight shipments from booking through to departure
• Own a portfolio of customers, delivering responsive and high‑quality service
• Coordinate with overseas agents, airlines, carriers and service providers
• Prepare and check export documentation with accuracy and attention to detail
• Track and monitor shipments to ensure freight moves to customer requirements
• Maintain accurate shipment and financial information in CargoWise
• Resolve operational issues quickly while keeping customers informed
• Ensure shipments meet regulatory requirements and internal processes
• Collaborate with the wider operations team to deliver seamless service
• Identify and support process improvements across the operation

This business genuinely values its people and offers a supportive environment with a strong focus on development, career progression and work‑life balance.

You’ll receive

• Southern Cross health benefits
• Flexible start and finish times to support work‑life balance
• Competitive market salary based on experience
• Strong leadership and dedicated Team Leader support
• Ongoing CargoWise training and development
• Clear local and international career pathways
• Regular performance and career development reviews

The opportunity to build your career with a globally connected logistics organisation

About You

We’re looking for someone with previous experience working within an international freight forwarding environment who understands the Export Airfreight process and enjoys working in a customer‑focused operational role.

You will ideally have

• Freight forwarding experience within an international environment
• Strong knowledge of export processes and documentation
• Sound understanding of Incoterms
• CargoWise experience or exposure to similar freight forwarding systems
• Confident communication and customer service skills
• Strong organisation and attention to detail
• The ability to juggle multiple shipments and competing priorities
• A collaborative mindset with the confidence to work independently

You must be a New Zealand citizen/resident or hold a valid New Zealand work visa with the appropriate working rights for the position.