EOI: Experience Service Host

CBRE Asia Pacific; Auckland; On-site; NZD 45,000 - 55,000; Full time

Job summary

A multinational real estate service firm in Auckland is seeking an Experience Service Host. The role involves providing administrative support, greeting clients, handling calls, and ensuring comfortable meeting environments. Ideal candidates have a high school diploma and strong organizational skills, with experience in customer service preferred. This is a full-time, entry-level position with opportunities for growth.

Qualifications

• Up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.

Responsibilities

• Greet clients, applicants, and visitors upon arrival.
• Schedule and prepare meeting and conference rooms.
• Track incoming and outgoing packages, mail, and freight.

Skills

Communication skills

Organizational skills

Basic math skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Overview

Join to apply for the Experience Service Host role at CBRE Asia Pacific

Posted: 04-Aug-2025 • Role type: Full-time • Areas of Interest: Administrative, Building Management, Customer Service, Facilities Management • Location: Auckland - Auckland - New Zealand

• Expression of Interest - October 2025
• Full time opportunity with a multinational corporation and technology company
• Based in Auckland CBD | Tāmaki Makaurau

About CBRE

CBRE is the world\'s leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and the unique needs of our diverse employees and global clients.

About The Role

As a CBRE Experience Service Host, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You\'ll Do

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You\'ll Need

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Design, Art/Creative, and Information Technology

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