EOI: Client Service Coordinator

CBRE Asia Pacific; Auckland; On-site; NZD 55,000 - 68,000; Full time

Job summary

CBRE Asia Pacific is seeking a Client Service Coordinator based in Auckland CBD, New Zealand. You will work with clients, vendors, and contractors to ensure facility tasks and work orders are completed within the facilities management framework.

The role emphasizes following procedures, collecting and reporting on work orders, and supporting Property Managers with repairs and investment plans. A high school diploma and MS Office proficiency are required.

Qualifications

• Proficiency in Microsoft Word, Excel, Outlook.
• Clear and concise communication with clients and vendors.
• Strong organizational skills and attention to detail.
• Ability to follow standard work routines and procedures.
• Basic math for percentages, discounts, and markups.
• Ability to collect and report information on work orders.

Responsibilities

• Coordinate with landlords, tenants, and service providers to ensure adherence to procedures.
• Acknowledge client inquiries and collect work orders.
• Gather information to assess performance and progress status.
• File and organize work orders, proposals, and vendor documents.
• Monitor activities outside the building such as waste disposal and recycling.
• Follow instructions and ask clarifying questions when needed.
• Respond to client, coworker, and supervisor inquiries or complaints.
• Apply existing procedures to solve straightforward problems under supervision.

Skills

Microsoft Office

Communication skills

Organizational skills

Basic math

Education

High School Diploma or GED

Job description

Job ID

232453

Posted

04-Aug-2025

Role type

Full-time

Areas of Interest

Building Management

Location(s)

Auckland - Auckland - New Zealand

Job Details

• Expression of Interest - October 2025
• Full time opportunity with a multinational corporation and technology company
• Based in Auckland CBD | Tāmaki Makaurau

About CBRE

CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.

About The Role

As a CBRE Client Service Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You'll Do

• Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
• Acknowledge all client inquiries and collect work orders.
• Collect information reports to find out performance and progress status.
• File work orders, proposals, department files, and other paperwork submitted by vendors.
• Monitor activities that happen outside the building, such as proper waste disposal and recycling.
• Follow instructions, short correspondence, and memos and ask clarifying questions.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You'll Need

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

Service line:

None