Executive Assistant to the MD | Growth & Operations Partner

James People; Hamilton; On-site; NZD 100,000 - 120,000; Full time

Job summary

Urban Homes Waikato and Franchisor are seeking an experienced Senior Executive Assistant to work directly with the Managing Director. This high-impact role supports national growth, requiring calm, organized handling of sensitive information and a proactive, professional approach.

You will coordinate calendars, prepare board papers, liaise with leadership, franchisees and external partners, and drive efficient workflows across the Urban Homes Franchisor network.

Qualifications

• Proven experience providing high-level executive support to a Managing Director, CEO or other senior leader.
• Exceptional organisational and prioritisation skills.
• Strong written and verbal communication.
• High attention to detail and pride in quality.
• The ability to build trusted relationships across all levels of an organisation.
• Good judgement, discretion and a solutions-focused mindset.
• Confidence using modern business systems and tools.
• A practical, sleeves-rolled-up approach to whatever lands on your desk.

Responsibilities

• Proactively managing the Managing Director's email, calendar and priorities
• Anticipating upcoming requirements and ensuring the MD is well prepared for meetings and key events
• Acting as the communication hub between the MD, leadership team, staff, franchisees and external stakeholders
• Coordinating business-wide projects and initiatives
• Preparing agendas, reports and board papers
• Recording accurate minutes and tracking actions through to completion
• Providing timely, professional support to Urban Homes Franchisor and its network
• Coordinating marketing activity between Urban Homes, franchisees and our external marketing agency
• Reviewing systems, procedures and workflows and identifying opportunities to improve efficiency
• Organising leadership meetings, conferences, training sessions and company events

Skills

Executive support

Organisational skills

Communication skills

Attention to detail

Relationship building

Judgement and discretion

Digital tools proficiency

Proactive mindset

Job description

Urban Homes Waikato and Franchisor are seeking an experienced Senior Executive Assistant to work directly with the Managing Director. This high-impact role supports national growth, requiring calm, organized handling of sensitive information and a proactive, professional approach.

You will coordinate calendars, prepare board papers, liaise with leadership, franchisees and external partners, and drive efficient workflows across the Urban Homes Franchisor network.