Examinations Operations Coordinator – Student Experience

The University of Auckland; Auckland; On-site; NZD 56,400 - 61,000; Full time

Benefits offered by this job

Flexible working from home

Company superannuation

Five weeks' annual leave

Career development programmes

Discounted car parking

Parental leave allowance

Childcare

Job summary

The University of Auckland invites applications for four highly organised Assessment Coordinators to support examination delivery for students. These full-time, permanent roles require exceptional customer service, strong attention to detail, and the ability to work under pressure during peak assessment periods.

The position offers a competitive salary range and a range of flexible benefits, including professional development opportunities and generous leave.

Qualifications

• High level of oral and written communication.
• Ability to manage high volumes and prioritise effectively.
• Experience providing excellent customer service to diverse groups.
• Proficiency with multiple systems, spreadsheets, and internet applications.

Responsibilities

• Coordinate support processes for students sitting end-of-semester examinations.
• Provide expert advice to staff and oversee end-to-end examination processes.
• Process examination results and liaise with internal service divisions.
• Work with students and staff to ensure a seamless exam experience.

Skills

Oral and written communication

Time management & prioritisation

Customer service excellence

Tools

Spreadsheets

Internet applications

Multiple systems

Job description

The University of Auckland invites applications for four highly organised Assessment Coordinators to support examination delivery for students. These full-time, permanent roles require exceptional customer service, strong attention to detail, and the ability to work under pressure during peak assessment periods.

The position offers a competitive salary range and a range of flexible benefits, including professional development opportunities and generous leave.