Ecommerce Specialist

Mons Royale Ltd; Wānaka; On-site; NZD 70,000 - 90,000; Full time

Job summary

Mons Royale Ltd in Wanaka is seeking an Ecommerce Specialist to own day-to-day site operations across NZ, Australia, Europe, USA and Canada. You’ll drive launches, manage onsite merchandising and keep brand standards high, while collaborating with marketing and tech teams.

You’ll monitor performance with GA4 and BI tools, fix bugs, optimize speed and translate campaigns into ecommerce wins. A hands-on role for someone who loves action sports and fast-paced online retail.

Qualifications

• Hands-on ecommerce and online merchandising experience.
• Proven ability to manage product launches and campaigns.
• Strong data-driven decision-making with performance metrics.

Responsibilities

• Monitor and maintain day-to-day site operation across regional sites.
• Own product launches ensuring live, accurate collections.
• Maintain onsite merchandising including layout, sort order and cross-sell.
• Manage sale prep and asset updates across regions and Pro Deal.
• Ensure brand consistency in imagery, copy and layout.
• Oversee Shopify/app integrations and vendor relationships.
• Monitor site speed and mobile experience with cross-functional teams.
• Use GA4, Power BI, and A/B tests to evaluate changes.
• Coordinate with marketing and creative for campaigns and promotions.

Skills

Shopify

Merchandising

Ecommerce ops

Data analysis

Cross-functional

Problem solving

CMS tools

Tools

GA4

Power BI

Shopify

Job description

At Mons Royale, we believe action and adventure sports can be a force forgoodbut most of the gear made for these sports is trashing the planet.That’swhywe’reon a mission to shift riders from synthetics to naturalfibresdesigning high-performance merino apparel thatdoesn’tmess up the places we love to play.

We’relooking for aneCommerce Specialist tojoin themission and team inWānaka. In this role,you’llown the day-to-day operation of the Mons Royale websites across New Zealand, Australia, Europe,USAand Canada.

While the wider team drives traffic and builds campaigns, you keep the sites running smoothly - fast,accurate, on-brand and easy to shopfrom.

This is a hands-onrole for someone who enjoys running websites, delivering range launches and promotions,maintainingstrongbrand standards,onsite merchandising, and usingtestingand reporting to inform ongoing improvements.

What you'll do

• Monitor and maintain day-to-day site operation across all regional sites, resolving issues and fixing bugs
• Own product and range launches, ensuring new products and collections go live accurately and on time
• Maintain onsite merchandising, including collection layout, product sort order, featured items and cross-sell placement
• Manage sale preparation and asset updates across all regions and the Pro Deal channel
• Maintain consistent brand and quality standards across imagery, copy, layout and overall site presentation
• Manage the Shopify and app integration stack, including Pro Deal, translations and virtual merchandising apps, and act as the key point of contact with app vendors and other external vendors
• Monitor site speed, Core Web Vitals and mobile experience, working with creative and development teams to resolve performance issues
• Use AI tools in day-to-day work and keep across ecommerce trends and technology changes
• Analyse site performance using GA4, Power BI and Shopify, and use A/B testing or user testing to evaluate site changes
• Coordinate with merchandising, marketing and creative teams so site changes, launches and promotions align with campaign plans and brand guidelines
• Prepare and present reports on site performance and operations to stakeholders

What you'll bring

• A genuine connection to what we stand for, pushing boundaries to drive change in anindustry dominated by plastics.
• Hands-on ecommerce, onlinemerchandising, digitalmarketingor website management experience, witha track recordof using the site to improve commercial results.
• Highly organised and able to manage multiple projects, priorities and deadlines across different regions
• A strong problem solver who can identify issues, work through solutions, and follow things through to completion
• Comfortable working with data and performance metrics to identify opportunities and support decision making
• Strong excel skills, confident using digital platforms and CMS tools, with experience managing website content and online customer experiences
• Detail-oriented, with a strong focus on accuracy, quality and brand presentation
• Commercially aware and interested in how ecommerce performance contributes to broader business goals
• Curious about technology, AI tools and emerging ecommerce trends
• Comfortable working across multiple international markets and balancing regional requirements with a consistent global brand experience
• Collaborative and able to work effectively with marketing, merchandising, creative, development and external partners
• A clear communicator who can present insights, recommendations and updates to a range of stakeholders.

Opportunity for Growth

Mons Royale is a fast-growing brand in the action and adventure sports space with lots of opportunities for career development, within and outside NZ.

Mountain town lifestyle and flexibility

We are based in mountain towns because we value time spent in the mountains and want to enable and encourage our team to achieve a work/life balance. While we do work hard and put in the hours, we also believe in the value of having a life outside of the workplace. This role will be based in our brand home, Wanaka.

We value people and our team

Company culture is important to us. We're often together in the mountains or catching up for a happy-hour bike ride. With offices in Squamish, Innsbruck and our hometown of Wanaka, Mons is comprised of a globally diverse workforce. We hire great people from a wide variety of backgrounds and therefore all qualified applicants receive consideration for employment.

Embracing the entrepreneurial spirit

Being a part of a fast-growing brand means that there’s never a dull moment and that you’ll likely be involved in a lot of opportunities that may fall outside of your typical job description.

Competitive Salary and Discounts to fuel your passion

We offer competitive remuneration, discounted Mons Royale product and access to discounts across the outdoor industry.