Online Order Fulfillment Specialist

Woolworths Supermarkets; Wellington; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Everyday Rewards

Groceries discounts

Career opportunities

Banking & insurance discounts

Job summary

Woolworths Supermarkets in New Zealand is seeking a reliable team member to pick and pack online orders accurately for customers. You will liaise with other departments about substitutions and stock issues, while upholding health and safety standards on every shift.

We value friendly attitudes, clear communication, and a collaborative approach to service. This is a customer-focused role with opportunities for career progression within Woolworths Group.

Qualifications

• Understands good customer service and puts customers first.
• Ability to work effectively in a team and communicate clearly.
• Willingness to stand and work on feet during shifts.
• Friendly smile and welcoming attitude for customers.
• Demonstrates safety awareness and follows procedures.

Responsibilities

• Picking and packing orders accurately, efficiently and safely for our online customers.
• Communicating with other departments regarding any out of stocks, substitutions and other enquiries relating to online customer enquiries.
• Demonstrating a positive attitude towards Health and Safety for yourself and others around you.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

Woolworths Supermarkets in New Zealand is seeking a reliable team member to pick and pack online orders accurately for customers. You will liaise with other departments about substitutions and stock issues, while upholding health and safety standards on every shift.

We value friendly attitudes, clear communication, and a collaborative approach to service. This is a customer-focused role with opportunities for career progression within Woolworths Group.