E-commerce Logistics Coordinator

Placements24; Queenstown; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Full-time employment

Career growth

Collaborative team

Queenstown location

Job summary

Placements24 is seeking an organized and detail-oriented E-commerce Logistics Coordinator to manage the smooth flow of goods from warehouse to customer in Queenstown. You will oversee daily shipping activities, track inventory, and liaise with carriers to ensure on-time deliveries.

Working with warehouse staff and sales teams, you will maintain accurate records, optimize processes, and support the Operations Manager on logistics projects. A proactive, communicative approach is essential.

Qualifications

• Experience in logistics or supply chain, preferably in e-commerce.
• Strong understanding of shipping procedures and documentation.
• Proficiency with inventory management software and shipping platforms.

Responsibilities

• Coordinate daily shipping activities, ensuring orders are processed and dispatched on time.
• Manage and track inventory levels, conduct regular stock checks and report discrepancies.
• Liaise with carriers and logistics providers to arrange pickups and deliveries; negotiate rates where possible.
• Prepare shipping documentation including invoices, packing slips, and customs declarations.
• Monitor shipments and address delays or issues proactively.
• Maintain accurate records of logistics activities using inventory/shipping software.
• Communicate with customer service about order status and deliveries.
• Assist in optimizing warehouse layout and processes for efficiency.
• Ensure compliance with company policies and industry regulations.

Skills

Logistics experience

Inventory management

Shipping procedures

Communication skills

Attention to detail

Education

High school diploma

Logistics coursework/qualification

Tools

Inventory software

Shipping platforms

Job description

About the Role

Our client, a reputable e-commerce company, is seeking an organized and detail-oriented **E-commerce Logistics Coordinator** to manage the smooth flow of goods from warehouse to customer. This role is essential for ensuring timely and accurate order fulfillment and delivery, contributing directly to customer satisfaction and operational efficiency. You will be responsible for coordinating shipping activities, managing inventory documentation, and liaising with logistics partners. The ideal candidate has a strong understanding of supply chain processes, excellent communication skills, and a proactive approach to problem-solving within the **Queenstown, Eastern Cape** operations. This is an excellent opportunity to gain hands-on experience in the critical area of e-commerce logistics and contribute to the smooth functioning of a growing online business. You will work closely with warehouse staff, sales teams, and external carriers to ensure seamless operations.

Key Responsibilities

• Coordinate daily shipping activities, ensuring all orders are processed and dispatched accurately and on time.
• Manage and track inventory levels, conducting regular stock checks and reporting discrepancies.
• Liaise with shipping carriers and third-party logistics providers to arrange pickups and deliveries, negotiating rates where appropriate.
• Prepare shipping documentation, including invoices, packing slips, and customs declarations.
• Monitor shipment progress and proactively address any delays or issues that may arise.
• Maintain accurate records of all logistics activities using the company's inventory and shipping software.
• Communicate with the customer service team regarding order status and delivery updates.
• Assist in optimizing warehouse layout and operational processes for greater efficiency.
• Ensure compliance with all company policies and industry regulations related to shipping and logistics.
• Support the Operations Manager in various logistics-related projects and reporting tasks.

Requirements

• Proven experience in logistics, supply chain, or inventory management, preferably within an e-commerce environment.
• Strong understanding of shipping procedures and documentation.
• Proficiency with inventory management software and shipping platforms.
• Excellent organizational and time-management skills.
• Detail-oriented with a high level of accuracy.
• Good communication and interpersonal skills, with the ability to liaise effectively with internal teams and external partners.
• Problem-solving abilities and a proactive attitude towards identifying and resolving issues.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of **Queenstown, Eastern Cape** logistics networks is an advantage.
• High school diploma or equivalent required; further education in logistics or supply chain is a plus.

Benefits

• Competitive annual salary of R .
• Stable, full-time employment opportunity within the e-commerce sector.
• Opportunity to develop expertise in e-commerce logistics and operations.
• Work within a dedicated and collaborative team environment in **Queenstown, Eastern Cape**.
• Potential for career growth within the operations department.
• Be part of a company committed to efficient and reliable service delivery.