Dynamic Hospital Admin Reliever – Roving Support

North Island - Manawatu / Whanganui Palmerston North; Palmerston North; On-site; NZD 68,000 - 77,000; Full time

Benefits offered by this job

Learning environment

Professional culture

Wellness programmes

Flexibility and variety

Job summary

Health New Zealand | Te Whatu Ora is seeking a temporary, full-time Roving Reliever to provide flexible administration support across Palmerston North Hospital. You will work with clinical and non-clinical teams to ensure timely patient bookings and efficient services.

The role involves reception, referrals, scheduling, records management and cross-team coordination in a supportive, learning-focused environment.

Qualifications

• Excellent verbal, written and telephone communication skills.
• Proven computer, keyboard and data-entry skills.
• Strong organisational and time management skills.
• Excellent attention to detail and accuracy.
• Understanding of client rights, confidentiality and privacy.
• Strong problem-solving skills and sound judgement.
• Ability to prioritise competing demands and adapt to changing workloads.
• Excellent interpersonal skills and the ability to build positive working relationships.
• Professional, reliable and customer-focused approach.
• Knowledge of Te Tiriti o Waitangi principles and equitable health outcomes.
• Experience in a healthcare administration environment.
• Knowledge of patient booking systems.
• Understanding of medical terminology.

Responsibilities

• Reception and telephone support across services.
• Responding to enquiries from patients, whānau and staff.
• Registering and processing referrals.
• Coordinating appointments and managing clinic schedules.
• Maintaining patient information and electronic records.
• Processing correspondence and clinical documentation.
• Supporting waiting list management and patient bookings.
• Providing administrative assistance across services as required.

Skills

Communication skills

Data entry

Organisational skills

Time management

Attention to detail

Confidentiality

Problem solving

Prioritisation

Interpersonal skills

Customer focus

Te Tiriti principles

Healthcare administration

Patient booking systems

Medical terminology

Job description

Health New Zealand | Te Whatu Ora is seeking a temporary, full-time Roving Reliever to provide flexible administration support across Palmerston North Hospital. You will work with clinical and non-clinical teams to ensure timely patient bookings and efficient services.

The role involves reception, referrals, scheduling, records management and cross-team coordination in a supportive, learning-focused environment.