Dynamic ED Admin & Switchboard Specialist

North Island - Manawatu / Whanganui Whanganui; Manawatū-Whanganui; On-site; NZD 50,000 - 65,000; Full time

Job summary

Health New Zealand | Te Whatu Ora invites applications for a Reception/Administrative role in the Emergency Department and Switchboard at Whanganui Hospital. You will handle front-desk duties, scheduling, and patient liaison, delivering efficient administrative support in a busy hospital setting.

The role focuses on patient-centered service, strong communication, and the ability to multi-task across departments. A friendly team environment and stable permanent full-time hours are offered.

Qualifications

• Be patient- and whānau-focused with exceptional people skills.
• Excellent verbal and written communication.
• Strong administrational skills and attention to detail.
• Ability to multi-task and work with multiple stakeholders.

Responsibilities

• Provide essential reception and administration services.
• Support the Emergency Department and Switchboard team.
• Deliver high-quality service in a fast-paced environment.
• Adapt to shift-work roster and evolving workload.

Skills

Patient-focused communication

Verbal communication

Written communication

Multi-tasking

Stakeholder collaboration

Job description

Health New Zealand | Te Whatu Ora invites applications for a Reception/Administrative role in the Emergency Department and Switchboard at Whanganui Hospital. You will handle front-desk duties, scheduling, and patient liaison, delivering efficient administrative support in a busy hospital setting.

The role focuses on patient-centered service, strong communication, and the ability to multi-task across departments. A friendly team environment and stable permanent full-time hours are offered.