Emergency Department Admin Clerk – Fast-Paced Hospital Support

New Zealand Government Joba; Auckland; On-site; NZD 52,000 - 66,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Waitematā District is seeking an Administration Clerk for the Emergency Department/Assessment and Diagnostic Unit at Waitakere Hospital. This is a permanent, full-time role with a 24/7 roster across Monday to Sunday.

The ED/ADU is the gateway into the hospital. You will join a team in a fast-paced, ever-changing environment, delivering compassionate customer service, handling administrative tasks, and supporting patients and whānau.

Qualifications

• Live the Waitāmatā District values and Te Tiriti o Waitangi commitments.
• Work in partnership to reduce inequality in outcomes.
• Ability to work under pressure with minimal supervision.
• Initiative for problem-solving and conflict resolution.
• Excellent face-to-face customer service and interpersonal skills.
• Exceptional attention-to-detail skills.
• Ability to meet deadlines and multitask.
• Strong administration and processing ability.
• Computer proficiency and office software literacy.

Skills

Values and Tiriti commitments

Partnership to reduce inequality

Ability to work under pressure

Problem solving & conflict resolution

Customer service & interpersonal

Attention to detail

Deadlines & multitasking

Administration processing

Computer proficiency

Job description

Health New Zealand | Te Whatu Ora Waitematā District is seeking an Administration Clerk for the Emergency Department/Assessment and Diagnostic Unit at Waitakere Hospital. This is a permanent, full-time role with a 24/7 roster across Monday to Sunday.

The ED/ADU is the gateway into the hospital. You will join a team in a fast-paced, ever-changing environment, delivering compassionate customer service, handling administrative tasks, and supporting patients and whānau.