Duty Manager

The Jellyfish; Māpua; On-site; NZD 55,000 - 65,000; Full time

Job summary

The Jellyfish, a busy Mapua Wharf restaurant, is seeking a Duty Manager to join the management team. You will oversee shifts, open and close the venue, and report to the Restaurant Manager.

Applicants should have a passion for hospitality, strong leadership and communication skills, and hold a LCQ and a Duty Manager's Certificate. Prior experience in a supervisory role is preferred, with a focus on delivering memorable guest experiences.

Qualifications

• Minimum 1 year in a junior restaurant management role.
• Strong leadership with the ability to coach and model behaviours.
• Clear communication with guests, owners, staff, suppliers and contractors.

Responsibilities

• Manage shifts and open/close the restaurant.
• Report to the Restaurant Manager and support the team.
• Maintain and improve operating systems and ensure guest satisfaction.

Skills

Leadership

Guest service

Communication

Team collaboration

Education

LCQ

Duty Manager's Certificate

Tools

Loaded Reports

Operandio

IdealPOS

NowBookIt

Google Docs

Word

Excel

Email management

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Jellyfish is an established, busy and vibrant restaurant and bar, located 30 mins from Nelson, on the beautiful Mapua Wharf. We are renowned for our amazing location, within which we pride ourselves on creating memorable guest experiences.

We embrace the Māori principle of Manaakitanga - to provide exceptional hospitality by showing kindness, generosity, respect and care to our guests and each other. Our people are the key to the success of our organisation.

We are currently hiring a Duty Managerto join our management team. You would be required to manage shifts and open and close the restaurant. Reporting to the Restaurant Manager

We require the successful candidate to possess the following attributes:

• An extensive knowledge of and passion for the restaurant industry.
• Minimum of 1 years previous experience in a junior restaurant management role.
• The ability to demonstrate exceptional leadership skills and role-modelling to your team, whilst allowing space for collaboration.
• The ability to communicate clearly and effectively with guests, company owners, co-leaders, team members, suppliers and contractors alike.
• To display patience, positivity, optimism, resilience, integrity and initiative.
• Dedication to and focus on providing exceptional guests experience by always striving to exceed expectations.
• The willingness to respect, manage, maintain and improve the recognised operating systems of the business.
• Excellent knowledge of cloud-based hospitality operating systems such as Loaded Reports, Operandio, IdealPOS & NowBookIt.
• Excellent knowledge of software programs such as google docs, word, excel and email management.
• The ability and knowledge to provide an outstanding guest experience.
• Outstanding sales knowledge and the ability to meet sales targets.
• Licence Controller Qualification (LCQ) and Duty Manager's Certificate.
• Someone who takes pride in their appearance and that of the team around them.

Training and familiarisation of systems will be provided as part of your onboarding and familiarisation process.

If you believe you can meet the requirements outlined above, then we would love to hear from you.

Please note that we are currently unable to consider applications from applicants who do not hold current NZ work rights.